Surya Teja J

Client: Andhra Pradesh State Civil Supplies Corporation Ltd
Role: Business Associate
Duration: Feb 2024 – Present
Project Description: APSCSCL is a state-owned Civil Supplies Corporation in Andhra Pradesh, India. This project involves both implementation and support. The project covers multiple modules such as Inspections, Finance, and Commercial, utilizing both mobile and web applications. My focus is on mobile app and web manual testing during the final stage of testing.

Responsibilities:

• Resolved technical issues reported by users.
• Collaborated with the team to implement new functionalities.
• Worked closely with clients to organize and attend meetings.
• Created PowerPoint presentations and documented project work.
• Extracted data from the database using PL/SQL.
• Provided daily status updates to clients at their location.
• Ensured customer satisfaction by addressing their concerns.
• Provided functional support for financial applications.
• Supported the period close process.
• Reported issue status to the project manager.
• Communicated with clients via email and phone.
• Set up additional configurations for GL and AP enhancements and resolved functional issues.
• Interacted with business users to identify and resolve critical business issues, including period-end closure problems.

• Working as a Support Engineer