DIPENDRA SINGH TANWAR

• Resolved insurance-related queries from clients promptly, delivering exceptional customer service and support.
• Agent Requirement for Life insurance
• Tredtion and ulip plan detail share agent and customer.
• Agent Traning for new plan and term plan.
• Maintained up-to-date knowledge of life insurance regulations and compliance standards.
• Worked collaboratively with underwriters to secure the best possible policy terms for clients.
• Customised life insurance plans to meet the unique requirements of diverse clientele.
• Explained complex policy details in non-technical manner.
• Guided parties through insurance processes, mid-term adjustments and term renewals to verify customers fully understood policies and had complete faith in coverage.

Assisted clients with insurance-related queries, ensuring timely support and enhancing customer satisfaction.

• Built strong relationships with insurance providers, contributing to improved service levels and client satisfaction.
• Facilitated insurance policy renewals, coordinating with underwriters to negotiate terms and achieve competitive rates.
• Managed recruitment for government activities, engaging community stakeholders to strengthen support services.
• Developed traditional insurance plans, delivering financial security and guaranteed income options to clients.
• Created ULIP plans integrating market equity and mutual fund options with insurance coverage.

• Documents verify then meet customer and best deal best offer.
• Indus Customer Partner Airtel, Voda Idea and RJIO New Site Aline TSP Vendor.
• New Build Site and Issue Site Customer clarified issue resolved meeting Customer.
• PV- Physical Verification Report update and Flash Pending Report Flash Management.
• Stock Point Health Report Update Weekly Update and Flash Report Manager.
• CWIP Fresh material Deliver to Stock point -Site and Alternate Day Report and ensure 100% Pendency Weekly.
• In this company the areas of my work are as follows:
• Maintained Solar electrical wiring safety by completing maintenance, upgrades and repairs.
• Monitored Solar Plate installation sites to confirm compliance with local building codes and safety guidelines.
• Managed Solar inventory of tools and materials, ensuring availability for scheduled jobs.
• Worked with large on-site teams, executing wiring Solar installation, maintenance and equipment testing.
• Provided detailed explanations to customers regarding the operation and maintenance of solar energy systems.

• Engaged with customers to better understand needs and deliver excellent service.
• Resolved customer queries and problems using effective communication and providing step-by-step solutions.
• Enhanced working relationships by participating in team-building activities.
• handled retail sales of Jaquar sanitaryware,Faucets, showers,wenliss prodouct and bathroom solution.
• Assisted customers in selacting prodoucts according to their requirements and budget.
• Achived monthly sales targets ans conbtributed to showroom revenue growth.
• Coordinated with suppliers and inventory teams to ensure products availabilty.
• handled order processing,customer suppport and payment follow-up.

• Daily Mentoring of Placement Verification.
• Submission Of the placement Reports to RSLDC Officers/Programmed Manager.
• Regular Interaction with Training Partners/Zonal Coordinators/'District Manager for smooth operation of placement Verification and sorting of the problems.
• Find out the irregularities in placement Data (if any) like Duplicate entry of batches etc and take the step of rectify and inform to MIS Analyst for necessary action/Direction.
• Day to day coordination with DMs Regarding placement Verification.
• Preparation of different Types reports related to placement verification.
• Monthly updating of CMIS Portal.
• Daily Updating of RSLDC website.

• Preparing of Purchase indents against received material in warehouse or at site accordingly type of PO like service PO and material PO.
• Sustaining existing network & managing supply chain and ensuring timely distribution handling the entire logistics operations control for material at different locations.
• Coordinating via e-mail for procurements of material and working on provided software for preparation of GRN, MRN (return), and STN for the same.
• Overseeing the receipt as well as material issuance as per daily requirement, ensuring the proper storage of material.

• Checking of invoice & GRN in terms if calculation, verification as per terms and condition with customers PO.
• GRN Entry in ORACLE ERP Software.
• Monitoring and Bills verification of Vendors for Invoices processed in Finance.
• Coordination with vendor for timely submission invoices.
• Tracking of invoice through online Data management Software provided by Mynd Solution Pvt. Ltd. & Oracle Software.
• Management of all store Materials and maintain report of logistics GRN.
• To ensure physical verification of Materials with respect of packing List /Customer PO.
• Working Daily dispatch invoice, stock Transfers, Goods Receipt in ORACLE ERP MODULE.