Dipesh Gupta
Assistant Manager - Business Analytics & Business Intelligence
Summary
Strategic and results-driven Business Analytics & Business Intelligence professional with 10+ years of experience driving profit optimization, data-led decision making, and operational transformation in global e-commerce environments. Proven track record of converting complex data into strategic insights that improve margin performance, strengthen pricing governance, and enhance overall business profitability.
Demonstrated success in turning around underperforming metrics, scaling profit growth, and implementing automation-driven analytics frameworks that improve reporting accuracy and business visibility. Adept at building scalable dashboards, analytical tools, and performance monitoring systems that enable leadership teams to take faster, data-backed decisions.
Known for partnering closely with Finance, Marketing, and Operations leadership to align pricing strategy, monitor risk exposure, and optimize revenue performance. Combines strong analytical expertise with a commercial mindset to drive measurable improvements in profitability, efficiency, and strategic growth.
Overview
11
11
years of professional experience
Work History
Assistant Manager – Business Analytics & BI
Ergode Inc
01.2018 - Current
- Led pricing strategy and business intelligence reporting, driving data-driven decisions to optimize margins, profitability, and overall marketplace performance.
- Managed international marketplace pricing initiatives, collaborating with cross-functional teams including marketing, finance, and supply chain to align pricing with business objectives.
- Designed and implemented automation tools and dashboards to reduce manual reporting dependencies and improve accuracy, efficiency, and decision turnaround time.
- Analyzed sales trends, inventory performance, and market competitiveness to identify growth opportunities and mitigate revenue leakage or pricing risks.
- Mentored junior analysts and supervised end-to-end BI workflows, ensuring data integrity, actionable insights, and consistent reporting for leadership stakeholders.
Credit & Collections Analyst, Account Receivables
DELL EMC
01.2016 - 01.2018
- Managed Accounts Receivable operations for the North America region, ensuring timely collections and accurate reconciliation of customer accounts.
- Monitored AR aging (30/60/90+ days) and drove collection strategies to reduce overdue balances and improve cash flow.
- Conducted customer credit evaluations and maintained credit limits, payment terms, and risk controls to minimize bad debt exposure.
- Resolved billing disputes, deductions, and short payments by coordinating with sales, finance, and operations teams.
- Prepared and analyzed AR aging reports, collection performance metrics, and DSO trends to support financial planning and decision-making.
Holiday Planner
Summit Group
01.2015 - 01.2016
hospitality / hotel industry that you can use in a resume:
- Design and customize holiday packages for guests by coordinating accommodation, activities, local tours, and special experiences based on customer preferences.
- Coordinate with internal departments and external vendors (transport, tour operators, event teams) to ensure smooth travel arrangements and guest satisfaction.
- Handle customer inquiries, bookings, and itinerary planning, ensuring seamless end-to-end travel experiences while promoting hotel services and upselling packages.
Education
undefined
Himali Boarding School
undefined
Siliguri Model High School
B.Com - Management Hons
Siliguri College of Commerce
MBA - Management
Sikkim Manipal University
SikkimSkills
Core Skills
Business Intelligence & Analytics: Data analysis, performance reporting, sales analytics, profit optimization
Pricing Strategy & Margin Management: Competitive pricing analysis, profitability improvement, loss monitoring
Automation & Reporting: Dashboard development, automated reporting frameworks, workflow optimization
E-commerce Analytics: Marketplace performance tracking, listing profitability analysis, Buybox monitoring
Technical Skills
Microsoft Office Suite: Advanced MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, Data Analysis), PowerPoint, Word
Business Intelligence Tools: Power BI – Dashboard creation, data visualization, KPI tracking
Analytics Platforms: Antigravity reporting & analytics platform
Data Visualization & Reporting: Automated dashboards, business performance reports, MIS development
Additional Professional Skills
Data-Driven Decision Making
Cross-Functional Collaboration
Process Optimization & Automation
Strategic Problem Solving
https://www.linkedin.com/in/dipesh-gupta-1a5990120
Accomplishments
- Scaled business profitability by 4× within two quarters (Q1–Q3) through strategic pricing optimization, advanced business intelligence frameworks, and automation-driven reporting.
- Reduced daily operational losses by 50% and improved listing margins from 10% to 12.5% by implementing data-driven pricing interventions and loss control mechanisms.
- Delivered the highest Prime Day profitability despite inventory constraints by leveraging strategic pricing decisions, demand prioritization, and marketplace intelligence.
Awards
Bronze Award – 100% Target Achievement (Quarter End),
3-Star Award – Top Line Goal Achievement
Best Battalion Award for best performance during BFCM Event
Leonidas Award - Leading the team to victory during internal event
Core Responsibilities
- Lead US & international pricing to improve margin stability and sales.
- Guide Marketing with data-backed insights for efficient budgeting.
- Support new channel expansion through pricing and catalog growth.
- Manage B2B pricing & discount slabs to enhance margins.
- Audit pricing files to prevent leakage and ensure alignment.
- Collaborate with Finance on MIS-COGS accuracy and break-even alignment.
Timeline
Assistant Manager – Business Analytics & BI
Ergode Inc
01.2018 - Current
Credit & Collections Analyst, Account Receivables
DELL EMC
01.2016 - 01.2018
Holiday Planner
Summit Group
01.2015 - 01.2016
undefined
Himali Boarding School
undefined
Siliguri Model High School
B.Com - Management Hons
Siliguri College of Commerce
MBA - Management
Sikkim Manipal University