Senior Technology Leader Accomplished technology leader with 22+ yrs of industry experience in global, fast paced and complex IT environments; credited with harnessing leading technologies to accomplish core business goal. Consistently achieve success, meeting aggressive top & bottom line and operational excellence by applying balanced profile of strong technical skills combined with broad business expertise.
Hi, I’m
Dipesh Shah
Technology Leadership
Mumbai
Summary
Overview
23
years of professional experience
2
Certifications
Work History
Blue Star Ltd
IT Infra & Security Head
8 2021 - Current
Job overview
- Responsible for all facets of the technology infrastructure, security & compliance across 7 factories, 40+ PAN India offices
- Hybrid Data Centre Management, Network & Security mngt, capacity planning, IT procurements, NOC & SOC mngt, End User Helpdesk, IT Asset lifecycle, IT Audits & compliance
- Direct the strategy, implementation and the management and support of company-wide Network, Data Centers and Hosted and Cloud Systems
- Strategic Cyber Security Initiative - Cyber Maturity Assessment, implement 3 years' maturity plan, comprehensive VAPT
- Lead Enterprise projects for Internet Break Outs and SD WAN Implementation across all factories and offices
- Measures and improves key performance indicators of IT Infrastructure technologies, capacities, project completion, and problem resolution
- Successfully transition & streamlining of NOC & EUSS operations.
Ampersand Group
VP IT Applications & Infrastructure
08.2018 - 07.2021
Job overview
- Digitalization initiatives - Providing tactical & strategic direction for various digital initiatives for 60K Users - Microsoft O365, SharePoint, Virtual Learning school (VLS), LMS/ Digital Curriculum, Vibtrack
- Responsible for all facets of the technology infrastructure across 40 PAN India locations, capacity planning, IT administration ensuring efficient, stable, reliable & secure IT operations
- Increased reliability, expanded performance, and cut support expense nearly by 15% with consolidation into centralized network
- IT infrastructure setup for 15 new centers; high availability, networks, systems, and IT Assets Inventory across 40 locations & various business entities
- Cut licensing & service cost by 28% with strategic forecasts and negotiations for enterprise level agreements
- IT Audits | Annual IT budget & Resource Planning.
Tishman Speyer India Pvt Ltd
India IT Head |Deputy General Manager
03.2011 - 07.2018
Job overview
- MS Dynamic AX - Global implementation, collectively worked with global team while lead India team
- Phases requirement building, Fits & Gaps, Design, Build, QA, Training, Dress Rehearsals, Data Migration and GO Live
- Setup Data Center, IT infrastructure (servers & storage, networks, computers)
- Implemented Managed Infra Services, led infrastructure mapping and colocation for Infra assets, global service team
- Lead Oracle E-Business (ERP), implemented modules AP, AR, GL, CM, PO& Property Manager
- Automation and Integration with Enterprise App TAPAS, ERS, Global Budgeting system, PMWeb
- Managing change requests and production support for the ERP
- Commissioning IT policies, procedure & SOPs, IT governance framework; Leading efforts to improve IT processes, automations & compliance.
Mastek Ltd
Project Manager | Solution Architect
12.2003 - 03.2011
Job overview
- Provided project turn-around expertise at the customer site with emphasis on regaining customer confidence
- Expertise in strategic, enterprise product (MS Project Server) evaluation, customization & global implementations for keys customers, worked closely with Microsoft on product evaluation
- Headed a critical Systems Group, successfully built robust and scalable systems which provided the bedrock for project management @Mastek
- Reengineering IT applications, aligning it to organization's strategic goals
- Effectively managed the change management process; Managed project schedule, estimates, quality (Defect & Test life cycle), communications, human resource, procurement, risk / issue management
- Actively involved in various IT Cost Benefit initiatives, In-House or OutSourcing decision
- Setting up a Global Application Support
- Accomplished human resource objectives by recruiting, orienting, coaching, counseling, and disciplining resources; communicating job expectations; appraising and reviewing job contributions; compensation actions.
eOffice Planet (India) Pvt. Ltd
Project Leader
06.2001 - 12.2003
Job overview
- Lead the development an ERP System, eOPCS 1.0 for SMEs to meet the functional & operational needs of a retail organization, making IT as enabler for the business and providing competitive edge
- Lead the technology space, managing IT Infrastructure, data center and IT operations across all offices and warehouses
- Development of the B2C portal for e-Procurement and fulfillment platform for business consumables.
Education
Narsee Monjee Institute of Management Studies, NMIMSMumbai, India
Master of Business Administration from Information Systems
University Overview
Indira Gandhi National Open UniversityPune, India
Master of Computer Applications
University Overview
Indira Gandhi National Open UniversityPune, India
Post-Graduation Diploma in Computer Applications
University Overview
Narmada College of Science and CommerceBharuch, India
Bachelor of Commerce
University Overview
Skills
Leadership
Certification
Excellence in Project Execution Program for Senior Executive by IIM, Ahmedabad
Accomplishments
Accomplishments
- IT Infrastructure setup for two large manufacturing plants (Wada & Sricity), Blue Star Innovation Center (400+ Employees) office space
- Launched, first every corporate cyber security awareness programs reducing phishing risks from 47% to 4%.
- Transforming IT Platform; consolidation of IT Services on Cloud; AWS & Azure Online Services, improving server uptime from 70% to 99%. Reduced application downtime from 50% to
- IT infrastructure setup for 15 new centers and implementation of Wireless (WiFi) Network covering 40 centers & corporate offices.
- Slashed IT Incidents 22% by transforming key partnerships and IT operations to drive reduction via change management, system automation, incident prevention, fast resolution, and network resilience. Slashed manual processes by 30% with resultant reduction in overhead costs.
- Successfully lead the India team for replacing Oracle ERP and implementing Microsoft Dynamics AX as ONE global solution. It was a global roll out, replacing 41 applications including 8 ERP platforms. @ Tishman Speyer
- Global roll out of Microsoft Project Server as a platform for delivery management practices, customizing it to meet the required for CMMi L3 & L5 certification. Working with cross functional teams & Global PMO, certification for CMMi L5 within stringent timelines. @ Mastek
Timeline
VP IT Applications & Infrastructure
Ampersand Group
08.2018 - 07.2021
India IT Head |Deputy General Manager
Tishman Speyer India Pvt Ltd
03.2011 - 07.2018
Project Manager | Solution Architect
Mastek Ltd
12.2003 - 03.2011
Project Leader
eOffice Planet (India) Pvt. Ltd
06.2001 - 12.2003
IT Infra & Security Head
Blue Star Ltd
8 2021 - Current
Narsee Monjee Institute of Management Studies, NMIMS
Master of Business Administration from Information Systems
04.2010
Indira Gandhi National Open University
Master of Computer Applications
04.2006
Indira Gandhi National Open University
Post-Graduation Diploma in Computer Applications
04.2005
Narmada College of Science and Commerce
Bachelor of Commerce
04.1999
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