Dipraj Singh
Ramgarh
Summary
Proven leader with a track record at Flipkart for elevating customer satisfaction through innovative strategies and team empowerment. Skilled in MS Office and adept at mentoring, I excel in transforming challenges into opportunities for growth, ensuring operational excellence and fostering a collaborative team environment.
Overview
3
3
years of professional experience
Work History
Team Leader
Flipkart
Ramgarh
01.2022 - Current
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Maintained a positive work environment that promoted collaboration between team members.
- Implemented changes in response to changing business needs or customer demands.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Education
MBA - FINANCE and MARKETING
NERIM Group of institution
11.2024
B.COM - finance
GUWAHATI COLLEGE
Guwahati01.2018
Intermediate -
GUWAHATI COLLEGE
Guwahati01.2015
Matriculation -
NAND ENGLISH HIGH SCHOOL
01.2013
Skills
- MS Office
- Adobe Photoshop
- Mentoring
- Team motivation
- Leadership
- Daily workflow improvement
- Team assessment
Hobbies and Interests
- JYMING
- LISTENING TO MUSIC
- PLAYING INDOOR AND OUTDOOR GAMES
Disclaimer
I hereby declare that all the above information furnished by me is true to the best of my knowledge and belief.
Languages
- Assamese
- Hindi
- English
- Nepali
Address - Permanentpresent
C/O- Shiv kumar singh,Ranchi Kokar Chowk,Ayodhyapuri,near Durga Mandir, Jharkhand - 834001
Personal Information
- Caste: O.B.C
- Father's Name: Shiv Kumar Singh
- Mother's Name: Radha Devi
- Date of Birth: 12/25/97
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
Timeline
Team Leader
Flipkart
01.2022 - Current
MBA - FINANCE and MARKETING
NERIM Group of institution
B.COM - finance
GUWAHATI COLLEGE
Intermediate -
GUWAHATI COLLEGE
Matriculation -
NAND ENGLISH HIGH SCHOOL
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