Diptadip Das
Falakata
Summary
Dynamic banking professional with a proven track record at The South Indian Bank Ltd, excelling in retail and private banking services. Skilled in optimizing banking operations and enhancing customer satisfaction through effective relationship management. Achieved significant growth in CASA and retail term deposits while demonstrating strong digital banking literacy and a commitment to compliance.
Overview
3
3
years of professional experience
Work History
Banking
The South Indian Bank Ltd
04.2022 - Current
- Enhanced customer satisfaction by proactively addressing and resolving banking concerns.
- Collaborated with other departments to ensure seamless delivery of banking services across various channels.
- Participated in regular training sessions to stay updated on banking policies and procedures.
- Onboarding new to bank customers and fulfilling bank's given targets on number of Saving and Current Accounts opening.
- Addition of NTB CASA and NTB FD values.
- Onboarding new customer in Priority banking segment (Privilege customers).
- Generating Retail Asset Leads.
- Increased profitability by identifying opportunities for cross-selling complementary banking products and services.
- Demonstrated expertise in banking products and services while guiding members through various financial transactions.
- Managed banking operations for smooth daily transactions, ensuring accuracy and compliance with regulations.
Education
B.Tech in Electrical Engineering - Electrical Engineering
Maulana Abul Kalam Azad University Of Technology
Kolkata07-2018
Skills
- Retail banking
- Private banking services
- Digital banking literacy
- In-house banking
- Banking operations optimization
- Banking relationship management
- Portfolio management of assigned ETB customers
- Core banking products sales and cross sales of TPP Products
- Focused on CASA and Retail Term Deposites
Additional Information
I am good at communication with customers, believe and deliver time bound banking solutions to the customers. In my current organization onboarded customers based on their profile to our priority banking programme.
Languages
English
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Hobbies
Listening podcast, traveling new places, watching sci fi movies are some of my hobbies.
Timeline
Banking
The South Indian Bank Ltd
04.2022 - Current
B.Tech in Electrical Engineering - Electrical Engineering
Maulana Abul Kalam Azad University Of Technology
Similar Profiles
JISHA LIZA JAMESJISHA LIZA JAMES
Assistant Manager at The South Indian Bank LtdAssistant Manager at The South Indian Bank Ltd
Sandhya GopinathanSandhya Gopinathan
Faculty & Academic Coordinator at The South Indian bank LtdFaculty & Academic Coordinator at The South Indian bank Ltd
Asmitha Jyothi ShettyAsmitha Jyothi Shetty
Customer Representative and Branch Operations at The South Indian Bank LtdCustomer Representative and Branch Operations at The South Indian Bank Ltd
Vishal SinghVishal Singh
Transportation Operations Manager at Tns Logipark Pvt LtdTransportation Operations Manager at Tns Logipark Pvt Ltd
Shilpa SarkarShilpa Sarkar
Teacher at PM Shri Kendriya VidyalayaTeacher at PM Shri Kendriya Vidyalaya