DIPTONIL DEKA
Manager
Hyderabad,TG
Summary
Results-driven management professional with an overall experience of 2+ years showcasing and proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Manager
Bharat Financial Inclusion Limited ( IndusInd Bank )
06.2025 - Current
- Facilitating the reporting of regional branch activities and business performance reviews by dashboard visuals and summaries.
- Improving the tracking of zone-wise operations via reporting tools, and spearheading performance by 65% on different metrics for the Business Control Unit (BCU).
- Supported Social Security Schemes under RBI guidelines for IndusInd Bank, and improved track record by 42%.
- Contributed to planning and designing incentive schemes for 3,000 branches of BFIL across India, particularly for general managers and branch workforces.
- Researched, analyzed, and prepared strategic presentations and reports for Board Members and BCU stakeholders regarding the portfolio report, industry report, and business plan.
- Working on business matrices like OTS, LUC, and Branch Health Indicators by deploying business strategies in banking operations, improving a track record of 35%.
- Helping in streamlining data synchronization with the IT department, thereby improving the stakeholders' business dwellings.
Salesforce Developer
Bajaj Finserv Health Limited
01.2021 - 01.2022
- Developed customized reports and dashboards for various departments, enabling better decisionmaking.
- Ensured code quality by following best practices and conducting thorough unit testing before deployment into production environments.
- Optimized day-to-day operations through the creation of workflow rules, approval processes, and process builders.
- Served as an Associate Salesforce Developer and CRM Administrator, integrating data from Microsoft Power BI into Salesforce for the front-end synchronization process.
- Coordinated multiple deployment modules and supported testing phases, maintaining more than 80% pass percentage for cross-department requirements in Salesforce CRM.
Management Trainee Engineer
Consultadd
01.2019 - 04.2020
- Administered for U.S. academic students in allocating Salesforce and Power BI domain projects from MNCs based on their past experience.
- Conducted Salesforce CRM training in modules for Cloud Administration and Salesforce Business Analyst positions.
Education
MBA - Finance And Marketing
Institute of Rural Management Anand (IRMA)
Anand, India 04.2001 -
Bachelor of Engineering - Electronics And Communication
Chandigarh University
Mohali, Chandigarh 04.2001 -
Skills
Team leadership
Timeline
Manager
Bharat Financial Inclusion Limited ( IndusInd Bank )
06.2025 - Current
Salesforce Developer
Bajaj Finserv Health Limited
01.2021 - 01.2022
Management Trainee Engineer
Consultadd
01.2019 - 04.2020
MBA - Finance And Marketing
Institute of Rural Management Anand (IRMA)
04.2001 -
Bachelor of Engineering - Electronics And Communication
Chandigarh University
04.2001 -
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