Summary
Overview
Work History
Education
Skills
Websites
Certification
Projects
Training
Hobbies and Interests
Languages
Timeline
Generic
Disha Ghosh

Disha Ghosh

Kolkata

Summary

Infra Managed Services professional at Accenture since December 2021, specializing in Office 365 administration for Microsoft clients. Proficient in optimizing productivity, ensuring security, and delivering user support with expertise in PowerShell scripting and technical troubleshooting. Holds a B.Tech. in Electronics and Telecommunication from KIIT and is skilled in streamlining O365 operations to enhance efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Infrastructure Engineer

Accenture
Kolkata
12.2021 - Current
  • Monitoring, maintaining, and optimizing IT infrastructure to ensure seamless operations. Managing and configuring servers, networks, and cloud environments.
  • Overseeing the configuration, deployment, and management of Microsoft Office 365 environments. Managing user accounts, licenses, and groups through the Office 365 Admin Center and PowerShell.
  • Providing technical support to end-users for infrastructure-related issues.
    Troubleshooting and resolving issues using tools like LogMeIn (LMI) and other diagnostic utilities.
  • Handling service requests and incidents promptly to minimize downtime.
    Conducting root cause analysis for recurring issues and implementing preventive measures.
  • Ensuring the infrastructure adheres to security policies and industry regulations.
    Implementing measures to safeguard sensitive data and prevent unauthorized access.
  • Optimizing productivity and collaboration using tools like Microsoft Teams, and OneDrive.
  • Automating administrative tasks through PowerShell scripts. Creating custom scripts for managing users, groups, and infrastructure resources.
  • Work closely with cross-functional teams to ensure alignment between IT infrastructure and business goals.

Education

Bachelor In Technology(B. Tech) -

Kalinga Institute Of Industrial Technology
Bhubaneswar, Odisha, India
06.2021

Higher Secondary Education (CBSE) -

Burnpur Riverside School
Burnpur, West Bengal, India
03.2017

Secondary Education(ICSE) -

Loreto Convent
Asansol, West Bengal, India
03.2015

Skills

  • Python / C Programming
  • Office 365 Administration (Exchange Online, Teams, OneDrive)
  • PowerShell Scripting
  • Cloud Computing Platforms (Azure)
  • Problem-Solving and Analytical Thinking
  • Ensuring Compliance with Industry Standards
  • Understanding of Business Needs and Alignment

Websites

Certification

Course On A Programming Language - PYTHON 3.0, 06/01/19, 07/01/19, A new programming language. Python is an interpreted, high-level and general-purpose programming language.

Projects

Number Guessing In IDLE, (1st Python Project), 06/01/19 Rock Paper Scissor In Pycham, (2nd Python Project), 07/01/19 Tindog, (creating a website for dog lover) In Atom (1st Web Development Project), 12/01/20 Dice Challenge, (A gaming site) In Atom (2nd Web Development Project), 01/01/21 Currency Recognition Using MATLAB, (College Project), 09/01/20, 03/01/21

Training

Trainee, Bharat Sanchar Nigam Limited(BSNL), (Advance Telecommunication System), 05/01/19, 06/01/19, Kolkata, West Bengal

Hobbies and Interests

  • Listening To Music
  • Singing
  • Gardening
  • Reading Books
  • Cooking
  • Painting

Languages

English
First Language

Timeline

Infrastructure Engineer

Accenture
12.2021 - Current

Bachelor In Technology(B. Tech) -

Kalinga Institute Of Industrial Technology

Higher Secondary Education (CBSE) -

Burnpur Riverside School

Secondary Education(ICSE) -

Loreto Convent

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Disha Ghosh