Summary
Overview
Work History
Education
Skills
Websites
Certification
Training
Projects
Hobbies and Interests
Timeline
Generic
Disha Ghosh

Disha Ghosh

Infra Managed Services Analyst
Kolkata

Summary

Infra Managed Services professional at Accenture since December 2021, with a strong focus on Office 365 administration for Microsoft clients. Experienced in enhancing productivity, ensuring data security, and providing end-user support through expert use of PowerShell scripting and advanced technical troubleshooting. Holds a B.Tech in Electronics and Telecommunication from KIIT, with a proven track record of streamlining Microsoft 365 operations to drive efficiency and performance. Currently pursuing an MBA in Business Analytics (2024–25) from IMT Ghaziabad, combining technical expertise with analytical acumen to support data-driven decision-making in IT service delivery.

Overview

4
4
years of professional experience
6055
6055
years of post-secondary education
1
1
Certification
3
3
Languages

Work History

Infrastructure Engineer

Accenture
12.2021 - Current

Dedicated and results-driven IT Infrastructure and Microsoft 365 Administrator with hands-on experience in managing enterprise-level systems, cloud environments, and user productivity tools. Adept at configuring and maintaining servers, networks, and Microsoft 365 services to ensure secure, seamless operations across the organization. Proven expertise in automation through PowerShell scripting, technical support, and proactive troubleshooting to reduce downtime and enhance system performance. Committed to aligning IT infrastructure with business objectives while maintaining compliance with security and regulatory standards. A collaborative team player with a strong focus on operational excellence, data protection, and user-centric service delivery.

Education

Bachelor In Technology(B. Tech) -

Kalinga Institute Of Industrial Technology
Bhubaneswar, Odisha

Higher Secondary Education (CBSE) -

Burnpur Riverside School
Burnpur, West Bengal

Secondary Education(ICSE) -

Loreto Convent
Asansol, West Bengal

Skills

Python / C Programming

Certification

Course On A Programming Language - PYTHON 3.0, 06/01/19, 07/01/19, A new programming language. Python is an interpreted, high-level and general-purpose programming language.

Training

Trainee, Bharat Sanchar Nigam Limited(BSNL), (Advance Telecommunication System), 05/01/19, 06/01/19, Kolkata, West Bengal

Projects

  • Number Guessing Game
    Platform: Python IDLE
    Type: First Python Project
    Date: 06/01/2019
    Developed a basic number guessing game using Python, focusing on logic building and user interaction through the terminal.
  • Rock Paper Scissors Game
    Platform: PyCharm
    Type: Second Python Project
    Date: 07/01/2019
    Created an interactive Rock-Paper-Scissors game with randomized outputs and score tracking.
  • TinDog Website
    Platform: Atom
    Type: First Web Development Project
    Date: 12/01/2020
    Built a responsive website for dog lovers using HTML, CSS, and Bootstrap, inspired by Tinder's layout.
  • Dice Challenge Game Site
    Platform: Atom
    Type: Second Web Development Project
    Date: 01/01/2021
    Developed a web-based dice game using JavaScript to simulate dice rolls and determine the winner.
  • Currency Recognition System
    Platform: MATLAB
    Type: College Project
    Duration: 09/01/2020 – 03/01/2021
    Designed a system to recognize and identify Indian currency denominations using image processing in MATLAB.

Hobbies and Interests

Enjoy listening to music, gardening, cooking, and reading books as ways to relax, express creativity, and stay inspired.

Timeline

Infrastructure Engineer

Accenture
12.2021 - Current

Bachelor In Technology(B. Tech) -

Kalinga Institute Of Industrial Technology

Higher Secondary Education (CBSE) -

Burnpur Riverside School

Secondary Education(ICSE) -

Loreto Convent

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Disha GhoshInfra Managed Services Analyst