DITTY RAJENDRA KONGALA
1-111 , near ZPHS school, KAMBHAMPADU VILLAGE, KRISHNA DISTRICT , ANDHRA PRADESH
Summary
- Highly motivated Sales Associate with extensive customer service and sales experience.
- Improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.
- Resourceful Sales Agent skilled in convincing, persuading and closing sales deals.
- Friendly Sales Assistant specializing in Customer service expert knowledgeable about Learning activities and Educational products, and offering 4 years of experience in field.
Overview
5
5
years of professional experience
Work History
Senior Sales Associate
THE HINDU
CHENNAI
11.2021 - 12.2022
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Cold-called leads and closed large number of new sales over several months.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Associate
Chrysalis
Chennai
02.2020 - 10.2021
- Daily target 90 calls per day
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
- Created strategic and tactical sales initiatives for forward planning to meet key objectives.
- Strategized and implemented successful approaches to revitalize underperforming product lines and create profit-generating enterprises.
- Conducted cold- calls to prospect external lead sources and advance sales process.
Business Development Executive
Flinto Learning Solutions
Chennai
05.2019 - 02.2020
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Achieved 14Lakhs revenue in 11 months
- Solved customer challenges by offering relevant products and services.
Senior. Sales Executive
TRENDSOFT TECHNOLOGIES
Vijayawada
11.2017 - 01.2019
- Developed relationships with clients and potential clients to improve business growth.
- Built and cultivated long-term quality relationships with clients by addressing needs and providing superior customer service.
- Identified issues, analyzed information and provided solutions to problems.
- Served customers in a friendly, efficient manner following outlined steps of service
- Achieved day-to-day calls minimum 90 per day
- Outperformed revenue targets by effectively applying sales techniques
Education
Master of Science - Life Science
SRR&CVR Government Degree & P.G COLLEGE
Vijayawada04.2017
Bachelor of Science - Bio Technology
SRR & CVR Government Degree College
Vijayawada06.2015
Intermediate
Nagarjuna Junior College
Tiruvuru05.2009
SECONDARY SCHOOL EDUCATION
VIJAY CONVENT
Vijayawada06.2007
Skills
- Customer Interaction
- Sales
- Customer Service Orientation
- Sorting
- Supporting Sales Staff
- Product and Service Sales
- Point of Sale Knowledge
- Conflict Resolution
Accomplishments
- ON JOB TRAINEE award in Flinto Learning Solutions
- Achieved my monthly Incentives 9 times in 11months of my working time
- Target Exceeded monthly quota 8 times.
- Awarded “Employee of the Month” in [July 2019]
- Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.
- Brought in new leads with the help of existing satisfied customers
- Received Appreciation mails and Thanking cards from Clients
- Awarded as best employee(August 2022) in Step The Hindu organization event
Languages
Telugu
Proficient
C2
English
Advanced
C1
Tamil
Upper intermediate
B2
Hindi
Intermediate (B1)
A2
DECLARATION
I HERE BY DECLARE THAT THE ABOVE INFORMATION FURNISHED BY ME IS TRUE AND CORRECT TO THE BEST OF MY KNOWLEDGE AND BELIEF
Timeline
Senior Sales Associate
THE HINDU
11.2021 - 12.2022
Associate
Chrysalis
02.2020 - 10.2021
Business Development Executive
Flinto Learning Solutions
05.2019 - 02.2020
Senior. Sales Executive
TRENDSOFT TECHNOLOGIES
11.2017 - 01.2019
Master of Science - Life Science
SRR&CVR Government Degree & P.G COLLEGE
Bachelor of Science - Bio Technology
SRR & CVR Government Degree College
Intermediate
Nagarjuna Junior College
SECONDARY SCHOOL EDUCATION
VIJAY CONVENT
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