Summary
Overview
Work History
Education
Skills
Timeline
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Divayanshu Deo Rai

Gurugram

Summary

Result-oriented Business Analyst offering 2.5 years of Insurance industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.

Overview

3
3
years of professional experience

Work History

Business Analyst

Infosys Pvt ltd
10.2022 - Current
  • Gathering and analyzing business stakeholder's requirements with epics and user stories
  • Organizing & Leading requirement gatherings(elicitation) meetings using techniques like interviews, questionnaires, document analysis, brainstorming sessions, focus group discussions with various integrated systems
  • Responsible for Creating Functional Document for different Domains Involve in Insurance Business Like Policy, Claims, and Accounting Invoicing
  • Coordinate with Product Owners in UAT phase and sign off the requirement or make changes in requirement if required by Product owner
  • Fostering Agile principles and methods for requirement gathering, analysis and closing user stories in a timely manner
  • Preparing concise and effective user stories as well as defining appropriate user story acceptance criteria

Analyst

Better.com
09.2021 - 03.2022
  • Review specific workloads to confirm they are within the SLA established for processing the particular income and asset task
  • Business risk analysis; Mortgage risk, Property and casuality insurance and servicing of clients
  • Drive the continuous optimization of mortgage production process by thinking critically about how to leverage technology to resolve operational gaps
  • Conduct root cause analysis to eradicate the gaps and improve the TATs, productivity and SLA.

Management Trainee

Cholamadalm General Insurance
10.2020 - 08.2021
  • Underwriting of Fire and property insurance proposal.
  • Provide technical support to IT team for upgradation of quote management system with respect to pricing, risk, exclusion etc.
  • Participate in UAT phase of QMS to check its user interface and functionality for various stakeholder like Underwriters and agents.
  • Coordinate with client relationship manager or other intermediaries on quote related quarries.
  • Module developed to identify the premium leakage for different products and created Risk analysis report using Ins focus BI web tool.
  • Developed training module and provide training to channel partners.

Education

Master of Business Administration (Insurance) -

National Insurance Academy
Pune, India
05.2020

B.sc (Hons) Computer Science -

Banaras Hindu University
01.2016

Skills

  • Ms Office
  • SQL
  • Requirement Gathering
  • Stakeholders Management
  • Risk Analysis
  • Process Mapping

Timeline

Business Analyst

Infosys Pvt ltd
10.2022 - Current

Analyst

Better.com
09.2021 - 03.2022

Management Trainee

Cholamadalm General Insurance
10.2020 - 08.2021

Master of Business Administration (Insurance) -

National Insurance Academy

B.sc (Hons) Computer Science -

Banaras Hindu University

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Divayanshu Deo Rai