Part-qualified ACCA accountant (7/13 papers completed) Graduated in MSc in Accounting and Finance at Queen's University Belfast. Experienced in financial analysis, data analytics, and solution development with proficiency in Power BI, Excel, R, and Python. Demonstrated leadership as Class Representative and Cultural Secretary with strong focus on technology-driven accounting practices.
· Managed 40+ daily billing queries and £10,000+ monthly payments with 95% first-contact resolution rate
· Delivered technical support to 200+ customers during live events with 92% satisfaction score
· Generated £25,000+ in revenue through successful payment plan arrangements for 150+ overdue accounts
• Analyse client data and requirements to provide relevant insights for solution development.
• Strategized client relationship through effective communication and responsiveness.
• Managed and analyzed sales reports to evaluate and enhance sales strategies.
Proficiency in Microsoft Power BI
MS Excel
MS office
Tally ERP 9
SQL and Python
R language
Team leadership
Professional development
Teamwork and collaboration
Customer service
Communication
Problem-solving
Time manegment
Data Analyst (ExcelR)
Collaboration with IBM
Digital Marketing (Udemy)
Advance Excel in f inancial modelling and valuation (Udemy)
AFFILIATIONS
Class Representative: Liaison for MSc Accounting and Finance students, facilitating communication with faculty, organizing community events and advocating student needs, enhancing communication, collaboration, and problem-solving skills
Cultural Secretary (Undergraduate Years) : Led the planning and execution of campus cultural events, managed budgets and coordinated teams, bolstering leadership, event planning, and teamwork skills
Volunteer Services Organization (During COVID-19): Supported elderly residents during COVID-19 with activities, meals, and social interaction Managed NGO accounting operations, including financial documentation and payroll Enhanced skills in financial reporting, budgeting, and record accuracy
Student Member in the Institute of Directors (IoD) since Oct 2023
Disseration
CSR and ESG Performance: Examining Strategic Drivers in Emerging Markets with a Focus on India
Analysed CSR's impact on ESG performance using Bloomberg data for 500 Indian companies
Applied Python for data analysis, regression, and feature importance modelling
Identified key ESG drivers and proposed strategies for improved sustainability and trust