Divya Babu

Digital Document Management

The system is all about where various loan process involved in the mortgage environment such as Home Loans , Credit card etc and its related documents are stored digitally , classified , extracted and processed to the Downstream systems such as Comm see and all this is done by DDM - KOFAX which is a middle ware system .

• Championed knowledge sharing among team members through regular presentations and workshops on best practices in software testing.
• Optimized test cases to maximize success of manual software testing.
• Automation-ready & supported test automation framework leading to 45% increase in reusability
• Actively participated in Agile planning sessions, providing valuable input on test scope and effort estimation.
• Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
• Worked with JIRA for test case management.
• Supervised and co-created testing and defect-tracking documentation with 100% closure rate.
• Kept scripts and test cases updated with current requirements.
• Tested functional and compatibility of new programs or updates in comparison to existing applications.
• Demonstrated leadership skills in managing projects from concept to completion
• Successfully identified areas for process improvement, leading to streamlined workflows and improved communication between teams

BB&T_SPRINT | Branch Banking and Trust Now TRUIST

SPRINT Sales, Processing & Risk -Integrated. SPRINT provides facilities to initiate and process loan accounts .User can select loan product which suits his/her needs and repayable options (such as interest and term). Loan Process consists of multiple stages which will be carried on by various bank employees through Sprint. Associated with SPRINT is Bankcard application which involves majorly with Credit Cards Creation.

• Restructured utilities & improved process documentation and Standardized Test Plan, Test Scripts/Test Cases, Daily Status Reports, etc., documents leading to 20% increase in productivity.
• Lead 2 Agile Teams and represented both teams as part of all Agile ceremonies
• Authored and maintained well-organized, efficient and successful manual test cases for entire team.
• Created structured documentation of all end-user requirements during liaison between business, development team, and client. Key achievement: Supported testing and automation bug identification
• Supported automation regression suite development ,execution and maintenance
• Strengthened cross-functional collaboration through proactive communication with developers, business analysts, and project managers.
• Validated system requirements through targeted functional, regression, and performance testing efforts.
• Mentored junior team members to develop their skills and improve overall team performance

Manufacturing and Logistics - TOYOTA

• Client is renowned car manufacturing company.
• New production plant called Azteca was introduced to assign vehicles to different district managers of various regions
• Various functionalities based on each plant were tested .
• Participated in available trainings to improve software knowledge.
• Continuously updated technical skills through training programs, staying current on industry best practices for software testing methodologies.
• Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes.
• Tested functional and compatibility of new programs or updates in comparison to existing applications.

Lloyds TSB Banking Group - United Kingdom

Client is largest Bank in United Kingdom. Lloyds had 3 sub branches Halifax , Bank of Scotland and Verde which was later separated and was carried out as a major Program and came to ba called as TSB .Industry Account Switchers is big programme where customers are willing to switch to Verde with same account that as Lloyds, where account details and balance in present account are switched to another bank with same details

• Prepared and contributed in creating Test plan and Test Strategy along with arranging and executing
• Test Cases for Manual and Automated Testing Wrote, prepared and executed Manual Test Cases based Requirements and Use Cases, and Automated Test Scripts throughout Soft ware Development Life Cycle (SDLC.
• Analyzed project requirements and provided solution for deliverables, support business to design user requirement document, coordinate with architect, business to design functional requirements, draft test deliverables, Quality Plan / Test Plan / Test Strategy, Support to identify test scenarios.
• Participated in designing of Test Cases, Test Scripts, Test Scenarios and Test Data.
• Prepared and executed Test cases as per system requirements Conducted Smoke Testing for every
• Build and Hot-fixes and Regression Testing for every Release.
• Completed pre-implementation testing for new system modifications to assess potential impacts