Summary
Overview
Work History
Education
Skills
Accomplishments
Disclaimer
Timeline
Generic
Divya Bharathy I

Divya Bharathy I

Team Leader
Chennai,Tamil Nadu

Summary


Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

12
12
years of professional experience
4022
4022
years of post-secondary education
2
2
Languages

Work History

Team Leader

Tata Consultancy Service
06.2022 - Current
  • Profile: OTC (AR Process)
  • Process: Accounts Receivable – Cash Application Team Leader
  • Led a team of 24 members, managing the entire accounts receivable process for UK Region
  • Monitored team performance and identified areas of improvement, resulting in a 100% increase in team efficiency.
  • Established clear roles and responsibilities for each team member, allowing for better accountability and collaboration
  • Facilitated team meetings and workshops to identify and resolve areas of improvement, resulting in a 99% reduction in errors
  • Implemented a performance appraisal system that provided employees with timely and personalized feedback
  • Coordinated with other departments to ensure smooth project execution and timely delivery
  • Intercompany reconciliation and Bank reconciliation
  • Ensuring achievement of green metrics across all operational areas to meet KPI & SLA metrics, including Accuracy, TAT, Aging, Backlog, and Daily tracking & reporting
  • Assisting with month-end closings and preparing various management reports within Specified timelines (e.g., Daily Sales Outstanding report, AR Aging report)
  • Reviewing unapplied, unknown and collection reports to management
  • Handling internal and external audits
  • Process: Account Receivable – Cash apps Team lead

Specialist

State street HCL services ltd
04.2019 - 02.2022
  • Profile: Billing Process
  • Process: Accounts Receivable – Cash Application
  • Company Overview: State Street Bank and Trust Company, also known as Global Services, is the investment servicing division of State Street that provides asset owners and managers with custodian bank services (safekeeping, corporate actions), fund accounting (pricing and valuation), and administration (financial reporting, tax, compliance, and legal) services.
  • Working on the Management reports daily, weekly and monthly reports for the onshore team to provide client data and volume handled by the team.
  • Updating error log trackers on weekly basics.
  • Reviewing daily GL recons & oracle JE, also releasing the appropriate entries processed by the team.
  • Posting journal entries for the cash applied on daily basis to the respective line of business
  • Generating Invoices for State Street Clients in Oracle, Excel, Access and other in-house systems (CBS software )
  • Applying the Payments received via OMP (Online Money Payment), Cheque, ACH (Automated Clearing House), Foreign Payments & Wire Approximately 300 to 400 Payment.
  • Posting journal entries for the cash applied on daily basis to the respective line of business.
  • Working with fund groups & custody for foreign payments as per system exchange rate with the accurate checks.
  • Analyzed if a refund should be processed as per client request.
  • Processing write-offs as per onshore team request.
  • Ensured the timely and thorough research, follow-up on the exceptions which holds.
  • Regular follow-ups on negative receivables if necessary, retuning back to the respective customer.
  • Interacting with the onshore team people on daily basis through mails or calls.
  • Articulated issues and discrepancies to internal senior managers and client service personnel. Ensured that accounting functions within internal system (Portia) were in balance with client and custodial systems.
  • Respond to daily Requests for Information from various internal State Street business units.
  • Profile: Finance & Billing (AR process)
  • Process: State street, Billing-AR Cash application

Service Delivery Ops Analyst

Accenture operations
05.2017 - 06.2018
  • Company Overview: Triathlon is a Chinese multinational technology company, it designs and develops, manufactures and sells personal computers, tablet computers, smartphones, electronic storage devices, IT management software, and smart televisions.
  • Triathlon, RTR – Reconciliation team (SME).
  • Profile: General accounting
  • Process: Triathlon, RTR – Reconciliation team (SME).

Senior Consultant (AR)

Sutherland Global Services
06.2013 - 05.2017
  • Company Overview: Client company is a division of the German logistics company Deutsche Post, it provides international express mail services. It commits its expertise in international parcel, express, air and ocean freight, road and rail.
  • Accounts Receivable – Cash Application
  • Profile: OTC (AR Process)
  • Process: Accounts Receivable – Cash Application

Education

Bachelor of Computer Application - Finance And Accounting

Ethiraj College For Women
Chennai
01.2010 - 01.2013

HSC Schooling - Finance And Accounting

Sri RKM Sarada Vidyalaya Higher Sec School
Chennai
04.2010

SSLC Schooling -

Sri RKM Sarada Vidyalaya Higher Sec School
Chennai
03.2008

Skills

  • Invoicing

  • Cash application

  • Collections

  • Deductions management

  • Reconciliation

Accomplishments

  • Best Team Lead Award for 4 times within 2 year
  • Star Award for best Team.

Disclaimer

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the same. 

Date: 

Place: Chennai

Timeline

Team Leader

Tata Consultancy Service
06.2022 - Current

Specialist

State street HCL services ltd
04.2019 - 02.2022

Service Delivery Ops Analyst

Accenture operations
05.2017 - 06.2018

Senior Consultant (AR)

Sutherland Global Services
06.2013 - 05.2017

Bachelor of Computer Application - Finance And Accounting

Ethiraj College For Women
01.2010 - 01.2013

HSC Schooling - Finance And Accounting

Sri RKM Sarada Vidyalaya Higher Sec School

SSLC Schooling -

Sri RKM Sarada Vidyalaya Higher Sec School
Divya Bharathy ITeam Leader