Divya Hariharan
Chennai
Summary
Dynamic Front Office Executive at Narayana e-Techno School, adept at enhancing visitor experiences and streamlining communication. Expert in reception management and customer service, I successfully maintained organized records and facilitated events, ensuring operational excellence. My proactive problem-solving skills and attention to detail contributed to a welcoming environment for students and parents alike.
Overview
2
2
years of professional experience
Work History
Front Office Executive
Narayana e-Techno School
Chennai
02.2023 - 07.2025
- Welcoming visitors, answering phones, and directing them to the appropriate person or department.
- Providing information about the school, its policies, schedules, and events.
- Handling incoming and outgoing correspondence, letters, and packages.
- Ensuring a welcoming and organized reception area, managing visitor logs, and maintaining security protocols.
- Addressing questions from parents, students, and the public regarding admissions, fees, and other school-related matters.
- Maintaining student and staff information, attendance records, and other essential school documents.
- Communicating with teachers, administrators, and other staff members to ensure smooth operations.
- Assisted in the preparation of meeting rooms and facilities for scheduled events.
Education
High School Diploma -
Lady Sivaswamy Ayyar Girls' Higher Secondary Schoo
Chennai05-2008
Some College (No Degree) - Business Economics
Quaid-E-Millath Government College For Women
Skills
- Reception management
- Visitor coordination
- Correspondence handling
- Customer service
- Record maintenance
- Event planning
- Policy communication
- Problem solving
Affiliations
- Adaptability and flexibility: the ability to adapt to changing demands and circumstances is important for maintaining balance. This might involve adjusting schedules, learning new skills, or finding creative solutions to challenges
- Proven ability to greet visitors, handle inquiries, address the concerns with a positive and helpful attitude
Languages
Tamil
First Language
English
Beginner (A1)
A1
Accomplishments
- 2024 Best Front Office Executive Award across all branches
Timeline
Front Office Executive
Narayana e-Techno School
02.2023 - 07.2025
High School Diploma -
Lady Sivaswamy Ayyar Girls' Higher Secondary Schoo
Some College (No Degree) - Business Economics
Quaid-E-Millath Government College For Women
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