Divya Jyot
Ghaziabad
Summary
Over 12 years of experience in IT, including 7.5 years specializing in business analysis. Demonstrated expertise in requirements gathering and analytics at HashStudioz, resulting in substantial improvements in system efficiency. Strong skills in team collaboration and workflow modeling, consistently delivering exceptional project outcomes. Additional 4.5 years of experience in business development with proven success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sr. Business Analyst
HashStudioz
04.2023 - Current
- I am deployed at eHRMS 2.0 Project by the Government of India. The project is under Karmayogi Bharat, DoPT, earlier it was with NeGD, MeitY.
- Collaborating with the IT team and vendors to manage system updates, patches, and configurations. Identifying the opportunities for system improvements, customization, or new feature implementations based on user feedback and system performance analysis. Generating regular reports and analytics on system performance, user trends, and support metrics. And utilizing data insights to identify areas for improvement, and make recommendations for optimizing system usability and efficiency.
- Collaborate with a team of software developers and coders, quality analysts and technical support staff.
- Developing high-level product specifications, with attention to system integration and feasibility. Using tools and methodologies to create representations for functions and user interfaces of desired products. Communicating all concepts and guidelines to the development team. Oversee the progress of the development team to ensure consistency with the initial design.
BDM
Quy Technologies
07.2022 - 03.2023
- Cultivated relationships with key stakeholders to identify new opportunities for growth.
- Performed data analysis to assess customer needs and identify areas for improvement within the organization's sales process.
- Participated in team meetings and provided timely updates on projects being handled by the department.
AM - Business Development
Vinove Software & Solutions
01.2019 - 06.2022
- Generated new business and managed leads and deals using Zoho.
- Onboarded resources to clients on a contract basis.
- Executed IT staff augmentation for Indian clients.
- Oversaw management of new and existing accounts.
- Processed new invoices for existing accounts.
- Communicated directly with clients for new deals and upsell opportunities.
Consultant (Presales & BSA)
Girikon Pvt. Ltd.
01.2018 - 12.2018
- Requirement understanding, requirement gathering, assisting with the business case.
- Conducting functionality demos, proposal writing and project quotes.
- Solutioning regarding the product feasibility with the current system.
- Creation of process models, data models and the workflows on Dia and Balsamiq Mockups tools.
Solution Architect
Click Labs Pvt. Ltd.
07.2016 - 11.2017
- Requirement gathering, proposal writing, and client calls.
- Use case stories and flow charts.
- Email marketing - Hubspot, MailChimp (Introduction, nurturing and follow-ups).
- Strategizing the techniques for new business from new leads & recurring clients.
- Managing and strategizing - email marketing campaign & cold calling campaigns.
- Tools: InDesign (proposals), JustInMind (Prototyping), Dia (Flow-charts), CRM (Yesware, Hubspot, Insightly).
Business Analyst
Signity Solutions Pvt. Ltd.
02.2014 - 06.2016
- Client requirements gathering, Proposal-writing, Module list, FRD, DRD, SOW, Wireframes.
- Estimates, Milestones, Generate invoice, Finalizing contract, Client relationship.
- Lead Generation - LinkedIn, Twitter, Blogs, Email marketing.
Business Analyst - Trainee
Matrix Infologics Pvt. Ltd.
08.2012 - 01.2014
- Daily KRA: Bidding, replying to client messages, mock-ups.
Education
B.Tech - IT
KUK
01.2012
High School -
SHCS
01.2008
Skills
- Requirements gathering and analysis
- Reporting and analytics
- Workflow modeling
- Team collaboration
- Product demonstration content
- Strategic training initiatives
- Product management expertise
- Technical proficiency
- Leadership and communication skills
- Problem-solving and adaptability
- Quality assurance and training strategies
- Change management practices
- Analytical tool implementation
- Data analysis with pivot tables
- Process development
Certification
- Google Analytics certified
- Inbound certified and email marketing - HubSpot Academy
- Social Marketing Certification License, Accredible 10512670, 02/01/17
- The Digital Garage, 08/01/16
Timeline
Sr. Business Analyst
HashStudioz
04.2023 - Current
BDM
Quy Technologies
07.2022 - 03.2023
AM - Business Development
Vinove Software & Solutions
01.2019 - 06.2022
Consultant (Presales & BSA)
Girikon Pvt. Ltd.
01.2018 - 12.2018
Solution Architect
Click Labs Pvt. Ltd.
07.2016 - 11.2017
Business Analyst
Signity Solutions Pvt. Ltd.
02.2014 - 06.2016
Business Analyst - Trainee
Matrix Infologics Pvt. Ltd.
08.2012 - 01.2014
B.Tech - IT
KUK
High School -
SHCS
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