Divya Krishnamoorthy
Melakottaiyur,Chennai
Summary
Dedicated professional with extensive experience in administrative support and front office operations. Skilled in managing multi-line phone systems, scheduling appointments, and fostering positive client interactions. Committed to streamlining processes and enhancing overall office efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Front Office Assistant
Pon Pure Chemical India Pvt Ltd
Chennai
06.2024 - Current
- Managed multi-line phone system to direct calls efficiently.
- Answered phone calls, transferred calls, took messages, and provided information to callers.
- Scheduled appointments and maintained front office calendar.
- Provided customer service by promptly responding to inquiries and requests from clients and customers in person, via telephone, and email.
- Collaborated with team members to streamline office operations, improving workflow efficiency.
- Assisted in negotiating contract terms, securing agreements that supported organizational objectives.
- Managed vendor relationships, ensuring compliance with contractual obligations and nurturing long-term partnerships.
- Assisted in booking travel arrangements for corporate clients efficiently.
- Managed inventory levels to maintain stock accuracy and availability.
Business Development Manager
Chennai ID
Chennai
05.2015 - 01.2017
- Identified potential clients and built relationships to negotiate contracts, driving revenue growth.
- Conducted market research to identify new business opportunities and align solutions with customer needs, informing strategic decisions.
- Maintained a comprehensive database of existing customers and prospective leads to streamline outreach efforts.
- Coordinated communication between sales teams and customers to ensure clarity and alignment on project objectives.
- Managed sales order processing and documentation for efficient workflow.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Executed daily administrative tasks to support seamless operations and improve team collaboration.
Receptionist
Extel Academy
Chennai
12.2010 - 06.2012
- Managed incoming calls, routing to departments for efficient communication.
- Greeted visitors and guided them to appropriate staff members to facilitate smooth interactions.
- Scheduled appointments and coordinated meeting rooms to optimize staff availability.
- Maintained organized reception area for a welcoming atmosphere.
- Assisted with administrative tasks, including filing and data entry, enhancing office support.
Data Entry Administrator
Onicra Credit Agency
Chennai
10.2009 - 06.2010
- Executed data entry tasks with high accuracy, supporting operational integrity and reducing potential errors.
- Reviewed and verified data for consistency and accuracy, ensuring reliability of information for decision-making processes.
- Maintained compliance with industry standards through precise record-keeping, ensuring readiness for audits.
Education
BBA - Computer Application
Tamil Nadu University
Chennai04-2012
Skills
- Vendor management
- Contract negotiation
- Front desk communication
- Appointment scheduling
- Travel coordination
- Customer relationship management
Languages
English
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Accomplishments
Top Performer Award in the Year of 2024-2025.
Certification
Master's Diploma in Computer Applications.
Timeline
Front Office Assistant
Pon Pure Chemical India Pvt Ltd
06.2024 - Current
Business Development Manager
Chennai ID
05.2015 - 01.2017
Receptionist
Extel Academy
12.2010 - 06.2012
Data Entry Administrator
Onicra Credit Agency
10.2009 - 06.2010
BBA - Computer Application
Tamil Nadu University