Divya Nair

• Led a team of 15+ members in delivering a software project, resulting in a 25% increase in customer satisfaction and a 30% increase in revenue
• Led retrospective meetings to analyze completed sprints'' successes and challenges, promoting continuous learning within the team environment.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
• Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
• Led sprint reviews and planning meetings to promote full team engagement.
• Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
• Managed product backlog and supported Scrum framework for monthly sprint releases.
• Resolved staff conflicts and identified potential areas of improvement.
• Improved project efficiency by implementing Agile methodologies and conducting daily Scrum meetings.
• Increased stakeholder satisfaction by establishing transparent communication between the development team and clients.
• Successfully managed and resolved conflicts within the team, resulting in a 50% reduction in team turnover rate.
• Conducted sprint reviews to showcase completed work, gather feedback from stakeholders, and prioritize future work items effectively.
• Provided regular updates on project status through clear reporting mechanisms customized for various stakeholders'' needs.
• Ensured timely completion of projects by monitoring progress and addressing potential roadblocks proactively.
• Resolved conflicts among team members through open dialogue and constructive feedback sessions, fostering a positive working atmosphere conducive to high productivity levels.
• Managed risk assessment process by identifying potential threats early on and developing mitigation strategies accordingly.
• Coached team members on Scrum processes, fostering a culture of continuous improvement.
• Empowered teams to self-organize and make decisions quickly, resulting in increased productivity.

Responsibilities:

• Mentored and developed the Scrum team members by regularly facilitating retrospectives, coaching and providing guidance to

promote continuous improvement and growth

• Improved collaboration between development and design teams by implementing new daily standup processes and ensuring that work was aligned with team objectives, resulting in a 15% reduction in conflict and a 20% improvement in team cohesion

Workdone:

• Led a cross-functional Scrum team of 10 members in the successful launch of a new product, increasing customer satisfaction by 30% and product adoption by 50%
• Negotiated contracts on behalf of clients, securing favorable terms that supported long-term business objectives.
• Facilitated workshops and trainings to enhance employee skills and productivity, contributing to overall company success.
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