IVAN D'SOUZA
Scrum Master/ Product Owner/ Product Manager
Mumbai
Summary
Instrumental in bringing expertise from being challenged in Diverse Roles and having 7+ years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines.
Overview
2025
2025
years of professional experience
2025
2025
years of post-secondary education
6
6
Certifications
Work History
Scrum Master/ Project Manager (Third Party Payrol)
Working With Cipla (Payroll of Marlabs)
2 2024 - Current
- Handled team of 20+ people; trained on practicing Scrum and helps the team adopt Agile in order to deliver quality releases quickly to market
- Expertise with various Agile Methodologies - Scrum, Scrum with XP, Kanban, and Scrum ban etc
- Ability to partner with product owner and manage backlog - backlog prioritization, backlog grooming, ready groomed stories for next 3 iterations
- Formulated Definition of Done, Definition of Ready, Sprint Dashboard, Burn down Chart, QA Metrics (Quality/Technical Dept; Cycle Time/Lead Time), Story Quality Metrics, Escalation Plan, Sprint Start and Closure Activities, Team working Agreement, push for Automation, Story Estimation techniques (like planning poker) etc
- Ability to manage and increase team velocity, measure efficiency at team and individual level
- Manager the project risk and risk mitigation plan and make it transparent to the relevant stakeholders
Senior Assistant Manager
CitiBank
08.2023 - 01.2024
- Managed stakeholder expectations effectively throughout the entire product development process.
- Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Monitored project performance to identify areas of improvement and make adjustments.
- Identified plans and resources required to meet project goals and objectives.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Met project deadlines without sacrificing build quality or workplace safety.
Project Manager/Scrum Master
Alphasense
01.2023 - 08.2023
- Managed multiple projects with competing deadlines simultaneously
- Ensured seamless transition of acquired company within the Alphasense environment
- Delivered critical project termed as Notebook for both the Enterprise and SaaS customers
- Produced thorough, accurate and timely reports of project activities
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones
Scrum Master /Product Manager
Alphasense
06.2021 - 12.2022
- Documented new features and strategies as well as user stories and criteria for acceptance
- Coached stakeholders on their roles in the Scrum process and how to best support the team's success
- Ideated the Projects for Two Teams on the Alerting and Ingestion of Documents within the Cloud Environment both for the Web/ Ios App with the stakeholders and created Roadmaps consecutively for multiple quarters
- Communicated the Dependencies with the cross team's in Scrum of Scrums with proper user stories and the impact it would be having on the business
- Managed Incidents along with the ensuring we achieve majority of the work planned for the Roadmap
- Defined OKRs for the team an ensured timely updating of the same on Weekly basis
- Prioritized Production Bugs with the help of project plan with the Stakeholders, and maintained timelines and reduced it from a total of 200 to 20 within 2 Quarters
- Pushed an A/B testing variation for one of the features with Optimizely and finalized one of the features with the stakeholders
- Monitored progress of sprints, providing visibility into project status for stakeholders
- Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects
Senior QA Engineer /Scrum Master
Alphasense
01.2020 - 06.2021
- Partnered with senior management to analyze issues and find appropriate solutions
- Contributed to root cause analysis to determine core reason for failures and errors
- Developed traceability documentation to aid in investigating faults and defects
- Participated in multi-disciplinary defect reviews to discern and address root causes
- Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction
- Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues
- Assisted developers in debugging application errors by providing reproducible steps
QA Tester
Alphasense
01.2019 - 01.2020
- Partnered with senior management to analyze issues and find appropriate solutions
- Collaborated with 5 QA team to test software quality through manual and automated testing
- Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction
- Built strong rapport with team members, management and clients to facilitate efficiency and productivity
- Supported around 10 quality team members during corrective action updates
- Evaluated existing processes and procedures and suggested improvements for better efficiency
- Simulated software production environments to allow for enhanced testing
Business Analyst
AlphaSense
01.2018 - 03.2019
- Analyzed operational data, surfacing insights and findings to support business and technical decisions
- Analyzed 1000s of Financial Documents and trained the LLM model with multiple iterations for tracking the sentiment Analysis of the Product
- Curated the list of Financial Documents from Multiple Website and ensured a timely updating of the Alphasense Portal
- Defined key data points and data sources to track against measurable performance indicators and produce useful reports
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities
- Assisted in developing training materials for internal staff on new products or services
Municipal Bond Analyst
TCS
06.2017 - 12.2017
- Conducted research into potential investments by evaluating issuer credit quality, liquidity, yield curves
- Facilitated communication between clients and underwriters regarding new issues or secondary market transactions
- Ensured timely updating of Bonds on the Bloomberg terminal from the Preliminary stage to the Final OS stage
- Maintained a 99% accuracy for the research and timely accuracy and updating of the bonds
- Analyzed financial statements, credit ratings, and other related data of issuers of municipal bonds
Education
Product Management -
Unlearn Product
Scaled Agile Scrum Master - undefined
Safe Provided By Scaled Agile
Certified Scrum Master - undefined
Scrum Alliance
Financial Modelling - undefined
IMS Proschool
Commerce - undefined
St Andrew's College of Arts, Science And Commerce
Secondary Schooling - undefined
St Anthony's High School
Bachelor of Accountancy & Finance - undefined
LS Raheja College of Arts & Commerce
Skills
Project Management
Adobe Photoshop
Google Workspace/ Office 365
JIRA
Confluence
Postman
Figma
Customer interaction
Teamwork and Collaboration
Backlog prioritization
Backlog grooming
Ready groomed stories
Manage team velocity
Measure efficiency
Project risk management
Risk mitigation
Financial Modelling
Project planning and development
Certification
SCRUM Master, LinkedIn Certifications
Timeline
Senior Assistant Manager
CitiBank
08.2023 - 01.2024
Project Manager/Scrum Master
Alphasense
01.2023 - 08.2023
Scrum Master /Product Manager
Alphasense
06.2021 - 12.2022
Senior QA Engineer /Scrum Master
Alphasense
01.2020 - 06.2021
QA Tester
Alphasense
01.2019 - 01.2020
Business Analyst
AlphaSense
01.2018 - 03.2019
Municipal Bond Analyst
TCS
06.2017 - 12.2017
Scaled Agile Scrum Master - undefined
Safe Provided By Scaled Agile
Certified Scrum Master - undefined
Scrum Alliance
Financial Modelling - undefined
IMS Proschool
Commerce - undefined
St Andrew's College of Arts, Science And Commerce
Secondary Schooling - undefined
St Anthony's High School
Bachelor of Accountancy & Finance - undefined
LS Raheja College of Arts & Commerce
Scrum Master/ Project Manager (Third Party Payrol)
Working With Cipla (Payroll of Marlabs)
2 2024 - Current
Product Management -
Unlearn Product
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