Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Projects
Disclaimer
Interests And Activity
Personal Information
References
Timeline
Generic

Divya PG

Munirabad

Summary

An enthusiastic process analyst with the necessary drive and determination needed to resolve complex networking issues. Possessing effective organizational skills, an excellent working knowledge of networking technologies, and having a commitment to keep up to date with the latest developments. Experienced in supplying motivation, guidance, and an up-to-date networking consultancy service to both colleagues and clients.

Now I am looking for a new and challenging network engineer position, one that will make the best use of my existing skills and experience, and enhance my career.

Overview

6
6
years of professional experience

Work History

Senior Process Analyst

Infosys BPM LTD
Bangalore
04.2022 - 10.2024

Managing the queue depending on the volume flow.
Processing the given tickets within the cutoff time.
Processing the tickets with good quality.
Training new joiners.
Managing the team in the absence of the SME.

Digital Marketing Executive

Creaone Digital Private Limited
Bangalore
04.2019 - 03.2022
  • I worked on emailing customers.
  • Worked on inbound and outbound shipping.
  • Worked on the Amazon central page that includes.
  • Managing Inventory.
  • Adding Products.
  • Performance
  • Account health.
  • Uploading products on the e-commerce portal as per their guidelines, and ensuring complete details of the product.
  • Planning and executing customer support for self-fulfilled sales.

Education

B.E - Computer Science and Engineering

R L Jalappa Institute of Technology
Doddaballapur, Karnataka

PUC -

Pragathi Vidyanikethan PU College
Chitradurga, Karnataka

Schooling -

Mayur English Medium School
Gokak, Karnataka

Skills

  • Queue management
  • Ticket processing
  • Team leadership
  • Process mapping

Languages

  • English
  • Kannada
  • Telugu

Hobbies and Interests

  • Playing badminton
  • Watching movies
  • Reading book

Projects

Monitoring of school kid using android devices and NFC, Main aim is to implement a new authorized system for monitoring School kids using Near Field Communication (NFC).

Disclaimer

I hereby declare that the information above is true to the best of my knowledge and belief.

Interests And Activity

  • Able to take the leadership of a team for a particular required task and guide them towards achievement of the set goal
  • Hardworking and willing to take on new responsibilities and responds to it with good initiative
  • Likes to accomplish the tasks in smarter ways
  • Open to receive any suggestions and advice from anybody

Personal Information

  • Father's Name: Dr P M Gangadharappa
  • Date of Birth: 10/24/96
  • Nationality: Indian

References

References available upon request.

Timeline

Senior Process Analyst

Infosys BPM LTD
04.2022 - 10.2024

Digital Marketing Executive

Creaone Digital Private Limited
04.2019 - 03.2022

B.E - Computer Science and Engineering

R L Jalappa Institute of Technology

PUC -

Pragathi Vidyanikethan PU College

Schooling -

Mayur English Medium School
Divya PG