Divya Rajput

Managed end-to-end Order Life Cycle and high-accuracy billing for Engines and DG sets, ensuring 100% data integrity.

• Executed SAP MIGO & MIRO transactions for goods receipt, invoice verification, and vendor reconciliation to streamline procurement.

• Handled Stock Transfer Orders (STO) and Coproduction processes in SAP to manage the movement and assembly of Engines between plants.

• Created and managed rental contracts in SAP, processing accurate billing for used, and old Engines to maintain up-to-date records.

• Developed Stock Ageing and In-Transit MIS reports using Advanced Excel.

• Processed GRN for imported Engines and resolved documentation exceptions to ensure timely closure of shipments.

Data Consolidation: Managed and consolidated data from multiple sources month-wise, ensuring 100% Data Integrity, accuracy, and consistency across departments.

• Advanced Analytics: Utilized Advanced Excel functions (VLOOKUP, PivotTables) to analyze complex datasets and generate summary reports for management.

• Cross-Functional Coordination: Acted as a bridge between departments to gather data and communicate insights, ensuring smooth operational flow.

Service Level Objectives (SLO) Management: Consistently achieved daily targets by resolving customer queries and processing insurance requests within defined timelines.

• Data Integrity & Documentation: Handled sensitive policyholder information and financial documentation with 100% accuracy, ensuring compliance with insurance regulatory standards.

• Issue Resolution & Claims Support: Managed customer grievances and provided end-to-end solutions for policy-related issues.

• Cross-Functional Coordination: Collaborated with the backend and underwriting teams to track policy status and ensure a seamless experience for the customers.

• Advanced Communication: Developed professional verbal and written communication skills by managing high-volume client interactions.

Managed operations for 8-9 Third-Party (3P) Contract Manufacturing plants, coordinating with packaging material vendors for production planning.

Prepared key MIS reports for management, including Sales vs. Projection, Vendor Outstanding, Zone-wise Sales, and Order Processing.

Handled PO Life Cycle Management, from issuance and acknowledgment to tracking material delivery and invoice matching.

Resolved Dead on Arrival (DOA) issues through efficient claim settlements with distributors and super-distributors.

Verified Supply Allocation against Demand by analyzing plant-wise stocks and logistics distance to optimize costs.

• Ensured On-Time In-Full (OTIF) material delivery by tracking logistics and maintaining strict SLOs (Service Level Objectives).