Divya Rohit Samuel

• Assisted in preparing operational and risk reports for management review.
• Supported adherence to internal policies, compliance guidelines, and risk control frameworks.
• Investigated suspicious transactions and escalated findings for further action in identifying and preventing potential fraud.
• Engaged with internal and external stakeholders to assist with investigations into the root causes of losses.
• Tracked and provided statistics on chargebacks for the finance management team and prepared monthly and weekly reports for posting journal entries.
• Implemented additional chargeback rebuttal documents, aiding in the collection of compelling evidence that enhanced win percentage for non-fraud cases by 43% within 3 months.

• Prepared and posted daily journal entries for bank and treasury transactions.
• Assisted in performing detailed bank reconciliations and resolving discrepancies in a timely manner.
• Supported month-end and year-end close processes ensuring accuracy and completeness.
• Collaborated with accounts payable, accounts receivable, and treasury teams to ensure proper financial recording.
• Maintained and updated process documentation in compliance with SOX requirements.
• Assisted in internal and external audits by providing required documentation and explanations.
• Identified and implemented process improvements to enhance efficiency and accuracy.
• Analysed financial data and provided insights to support business decisions.

Recorded and reconciled reports on daily, weekly, and monthly basis.
Assisted in accounts receivable reconciliation and analysis, correcting entries when errors were identified.
Compiled general ledger and journal entries promptly with accuracy.
Conducted transaction level store rectifications and corrections.
Supported service excellence team to interpret and resolve various escalated refund issues.
Worked on unmatched reports to reconcile bank card and gift card transactions.

• Record and reconcile reports on daily, weekly and monthly basis.
• Perform Accounts Receivable reconciliation and analysis and correct entries when errors are identified.
• Review sales data and detect errors that may be due to fraud, technology breakdowns or accounting inaccuracies.