Summary
Overview
Work History
Education
Skills
Timeline
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Divya Sharma

NEW DELHI

Summary

Dynamic and results-driven leader with extensive experience in business analysis, data warehousing, and business intelligence within the healthcare sector. Adept at collaborating with cross-functional teams to understand client needs, drive data-driven decision-making, and deliver actionable insights that influence strategic outcomes. Seeking to leverage my expertise in leading high-performing teams and implementing advanced BI solutions to drive business growth and innovation as a Lead Business Analyst.

Overview

7
7
years of professional experience

Work History

CONSULTANT – LEAD ANALYST

ZS ASSOCIATES
New Delhi
07.2024 - Current
  • Spearhead the BI sub-team within the analytics department, providing leadership and strategic direction on client requirement discussions and solution delivery for the healthcare sector.
  • Facilitate requirements-gathering workshops with business and IT stakeholders to align on key metrics and reporting needs, ensuring clear documentation of business requirements and functional specifications.
  • Drive end-to-end solution design by working closely with technical teams (Data Architects, Data Modelers, and BI Developers) to ensure the data captured for KPIs is accurately represented in OLAP systems.
  • Manage the end-to-end delivery of advanced dashboards, reports, and analytical models, ensuring alignment with business goals and driving impactful decision-making.
  • Foster strong relationships with business and product teams to refine requirements, ensuring data-driven insights support strategic goals and innovation.
  • Provide thought leadership in the healthcare domain, contributing to the development of new methodologies and best practices for leveraging data to drive business transformation.
  • Oversee testing and quality assurance for all dashboards and BI solutions, collaborating with testing teams to ensure alignment with client requirements and high-quality deliverables.

ASSOCIATE CONSULANT - SENIOR ANALYST

ZS ASSOCIATES
New Delhi
07.2021 - 06.2024
  • Led cross-functional teams to gather business requirements, analyze data, and develop analytical models for healthcare clients, focusing on impactful KPIs and metrics.
  • Organized and led requirements-gathering workshops with business and IT teams, ensuring a clear understanding of the data needs for healthcare-related dashboards and reports.
  • Developed detailed documentation, including business requirements, functional specifications, and user manuals to guide project teams and stakeholders.
  • Worked with technical teams (Data Architects, Data Modelers) to ensure the underlying data for KPIs was accurately captured in the OLAP environment.

BUSINESS TECHNOLOGY ANALYST

ZS ASSOCIATES
New Delhi
01.2019 - 06.2021
  • Collaborated with business stakeholders to define data-driven solutions and create logical and conceptual data models for BI dashboards.
  • Led the design and development of data pipelines and reporting solutions for healthcare clients, utilizing tools such as AWS Databricks and SparkSQL.
  • Facilitated communication between business and IT teams to ensure the alignment of data requirements and business objectives.
  • Contributed to the development of end-to-end solutions by ensuring that business requirements were effectively communicated to technical teams (Data Architects, Developers, Data Engineers).
  • Strong problem solving skills and was able to engage senior management with data

SOFTWARE DEVELOPER

MPHASIS LIMITED
New Delhi
07.2017 - 12.2019
  • Seasoned and Result Oriented Software Engineer. Developed, maintained, and provided solutions for multiple applications such as UI, Web, and standalone.
  • Extensive working experience in Agile environment with full understanding of SDLC and process
  • Well-versed analytical skills to develop Excel-based reporting solutions for clients.
  • Assign tasks and owners for various aspects of the project plan

Education

Bachelors of Technology - Electronics And Communications Engineering

NIT Mizoram
MIZORAM
06-2017

Skills

  • Business Analysis & Requirements Gathering
  • Team Leadership & Performance Management
  • Stakeholder Management & Client Communication
  • Data Warehousing & Business Intelligence (BI)
  • KPIs and Dashboard Development (ICCC and Business Functional Units)
  • Solution Design & Development
  • Data Modeling (OLTP & OLAP)
  • Data Analysis, Profiling & Trend Identification
  • Testing & Quality Assurance
  • Change Management & User Training
  • SQL, SparkSQL, AWS Databricks
  • Documentation (Business Requirements, Functional Specifications, User Manuals)

Timeline

CONSULTANT – LEAD ANALYST

ZS ASSOCIATES
07.2024 - Current

ASSOCIATE CONSULANT - SENIOR ANALYST

ZS ASSOCIATES
07.2021 - 06.2024

BUSINESS TECHNOLOGY ANALYST

ZS ASSOCIATES
01.2019 - 06.2021

SOFTWARE DEVELOPER

MPHASIS LIMITED
07.2017 - 12.2019

Bachelors of Technology - Electronics And Communications Engineering

NIT Mizoram

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Divya Sharma