DIVYA SHARMA
Finance Associate
Gurgaon
Summary
Focused Accounting professional with 3 years of experience maintaining financial records and reviewing account activity. Proven track record of developing accurate spreadsheets and delivering organized reports with Excel. Accomplished in taking on tasks within strict deadlines while prioritizing urgent needs.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Finance Associate
CARS24
Gurgaon
07.2022 - Current
- Created and verified invoices through the internal portal Kodo
- Resolved various escalated billing charges.
- Oversaw accounts payable and receivable transactions.
- Assisted in the successful completion of annual audits, addressing auditor inquiries and providing supporting documentation.
- Processed payments to PAN India vendors and assisted with an internal accounts payable and receivables tasks.
- Collaborated with cross-functional teams to develop comprehensive financial forecasting models.
HR Assistant
XcelTrip Communications Pvt Ltd
Gurgaon
01.2022 - 06.2022
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Compiled employee records from individual departments to maintain central files.
- Aided staff with employee performance review paperwork and documentation.
Quality Analyst
CARS24
Gurgaon
01.2021 - 12.2021
- Identified areas of improvement for agents through thorough analysis of recorded calls and trained effective communication techniques and problem solving strategies.
- Boosted first-call resolution rates by identifying common customer issues and collaborating with cross-functional teams to address them promptly.
- Reduced errors in reports by thoroughly reviewing entered data and making necessary corrections before submission.
- Developed comprehensive reports on agent performance, contributing to staff training and development initiatives.
Education
MBA - Finance and Marketing
Suresh Gyan Vihar University
Jajpur, India 01.2023 - 12.2024
Master of commerce -
Delhi University
Gurgaon, India 01.2021 - 12.2022
Skills
Communication
Employee Relations
Financial Reporting
undefinedTimeline
MBA - Finance and Marketing
Suresh Gyan Vihar University
01.2023 - 12.2024
Finance Associate
CARS24
07.2022 - Current
HR Assistant
XcelTrip Communications Pvt Ltd
01.2022 - 06.2022
Quality Analyst
CARS24
01.2021 - 12.2021
Master of commerce -
Delhi University
01.2021 - 12.2022
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