Dynamic banking professional with expertise in customer care and branch operations. Proven ability in team motivation and manpower utilization to enhance service delivery and operational efficiency.
Encourages more junior innovators to take responsibility for their development within the company., Challenges fellow innovators to progress towards their professional development goals., Suggests areas for improvements in internal processes along with possible solutions., Leads and manages internal teams., Reviews the status reports of team members and addresses issues as appropriate., Sets and manages client expectations., Communicates effectively with clients to identify needs and evaluate., Continually seeks opportunities to increase client satisfaction and deepen client relationships., Consistently acknowledges and appreciates each team member’s contributions., Effectively utilizes each team member to his/her fullest potential., Motivates the team to work together in the most efficient manner., Plans and facilitates regular team activities outside the office.