Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Divya Vaidyanathan

Divya Vaidyanathan

Chennai

Summary

Professional with the expertise of 6+ years in the Business Analytics, Automation & Project Deliverance domain, delivering solutions with an analytical and driven mindset to deliver corporate output at all costs. With prompt corporate expertise, now seeking opportunities in a highly challenging Business Analytics & corporate entity with a wealth of experience. Looking forward to enhancing my domain expertise in a Leadership Role in Robotic Process Automation, Business Analytics, & Project Management with new opportunities in the consulting sector that will enhance my professional experience.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Business Analyst

Accenture
Chennai
07.2022 - Current
  • Led end-to-end business analysis and solutioning process for multiple projects by coordinating with clients to elicit requirements, create epics, manage Confluence documentation, oversee JIRA boards, generate reports and handle project management tasks.
  • Gathered and interpreted diverse business requirements, effectively translating them into comprehensive system specifications.
  • Evaluating optimal UI design solutions that capture the business flow of the existing applications.
  • Facilitating effective brainstorming sessions with the Product Owner, Business, and IT teams.
  • Acted as a Proxy Product Owner, overseeing Product Backlog, Sprint Backlog, and user story management.
  • Actively took care of backlog grooming.

Associate Research Scientist

Cavinkare Private Limited
Chennai
06.2021 - 12.2021
  • Encapsulated development of E-Learning Content, Blogs & Social Media Content Enhancement, Content Writing Management
  • Created Course Structure & storyboards & triggered to work on user engagement, retention & nurture & enhanced campaigns to keep subscribers engaged
  • Assumed primary responsibility for accuracy & validation of all facts, Proofreading & Copyediting during all phases of content development and presented the product/demo to prospects.

Lead Business Analyst

Sutherland Global Services
Chennai
02.2019 - 06.2021
  • Analyzed customer feedback and internal performance metrics to develop insights into the effectiveness of existing systems and procedures.
  • Worked closely with project managers, developers, designers, product owners, QA testers and other stakeholders throughout the entire SDLC cycle from concept through delivery.
  • Monitored progress against timeline deliverables by providing regular status updates to key stakeholders.
  • Led workshops with senior management teams to define project objectives, scope and success criteria.
  • Gathered requirements from end users for developing reports, dashboards, scorecards., based on their specific needs.
  • Evaluated existing systems and identified opportunities for improvement such as cost savings or increased productivity gains.

IT Business Relationship Manager

Sutherland Global Services
Chennai
02.2017 - 01.2019
  • Built strong, reliable, and sustaining relationships with associated businesses to ensure that business plans and strategies were met.
  • Provided leadership and direction for all IT resources, including the service delivery, within each business unit of responsibility.
  • Reviewed KPIs and SLAs to ensure that IT Support was being delivered on commitments and meeting or exceeding business needs.
  • Accrued Automation Process & Transformation Management & Re-Engineering with progressive strategies to enhance revenues.

Project Engineer

Wipro Technologies
Bangalore
04.2014 - 04.2016
  • Actively participated in and directed problem-solving activities, ensuring product issues are addressed from containment through definition and validation of the final solution.
  • Incorporated Server Infrastructure Development Quality Assurance in conjunction with management.
  • Exuberated Exchange and SourceOne Servers Mitigation issues, and EMC SourceOne and EmailXtender products customer support.

Education

Bachelor of Technology - Information Technology

Anna University
Chennai

Higher Secondary School - XII -

Sushil Hari International Residential School
Chennai

Skills

  • Business Analytics
  • Project Management
  • Strategy Management
  • Automation Management
  • Robotic Process Automation
  • Client Relationship
  • Business Process
  • Market Research
  • Process Improvement
  • People Management
  • Growth Management
  • Technical Writing
  • Documentation Management
  • Content Management
  • Training & Development
  • Stakeholder Management
  • Root Cause Analysis
  • Leadership Management
  • Time Management
  • Escalation Management
  • Executive Communications
  • Pivot tables

Certification

Pega Certified Business Architect

Timeline

Lead Business Analyst

Accenture
07.2022 - Current

Associate Research Scientist

Cavinkare Private Limited
06.2021 - 12.2021

Lead Business Analyst

Sutherland Global Services
02.2019 - 06.2021

IT Business Relationship Manager

Sutherland Global Services
02.2017 - 01.2019

Project Engineer

Wipro Technologies
04.2014 - 04.2016

Bachelor of Technology - Information Technology

Anna University

Higher Secondary School - XII -

Sushil Hari International Residential School

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Divya Vaidyanathan