DIVYA VASANT KUMAR

Strategic operations and business leader with 12 years of experience driving growth, operational excellence, workplace culture, and sustainability. Proficient in SOP execution, team leadership, vendor and procurement management, recruitment, and process optimization. Demonstrated success in enhancing workplace experience, achieving high occupancy and retention rates, and leading green and community initiatives.

• Standardized office aesthetics and procurement across multiple centers, creating a cohesive brand presence.
• Achieved 94% occupancy and 90%+ employee retention through a thoughtful workplace experience and culture-building within the Ops team.
• Led pre-opening operations for 8 centers and actively contributed to HR and Ops team recruitment.
• Developed onboarding video modules and SOP trainings, enabling operational consistency.
• Drove composting and greenhouse projects and curated high-engagement events and hampers.
• Managed a team of 12+ while generating consistent auxiliary revenue growth.
• Took initiatives to reduce the Capex and Opex by 30%-40% by streamlining processes and implementing sourcing strategies at ClayWorks Spaces.
• Generated revenue of INR 3 Million within the first 5 months at Jumki.in by implementing a simplified online jewelry inventory purchasing process for small-scale retailers in Tier 2 & 3 cities.
• Led a project focused on reducing packaging cost by 43% and implemented a creative packaging process to reduce product damages at Jumki.in.