Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Wipro (Meta)
Quality Analyst
Hyderabad
08.2025 - Current
Resolving policy grey areas and worflow ambiguities
Created confusion logs by reviewing policy documents and identifying contradictions.
Conducted daily calibration sessions with Trainers and QA's to align on ambiguous cases.
Developed PPT's and examples to clarify complex policy points for media and text content.
Assisted QA's in LAM audits and supported training for two TDMR teams during transition.
Improved policy interpretation, quality alignment, and cross team collaboration skills.
Accenture (Google)
Senior Associate
Hyderabad
09.2021 - 04.2025
Worked as Trust and Safety Senior Associate which involves maintaining the data, Reporting the bugs.
Specialized in content optimization, quality assurance, and strategic planning to enhance online presence and user engagement.
Also served as an internal trainer, conducted policy refreshers, and led knowledge transfer (KT) session and other initiatives.
Reviewed Client Platform Photos, Videos, Texts, Bugs related to photos and other Queues, Ensure Quality and accuracy of digital content.
Consistently met or exceeded daily targets.
Education
Masters of business administration - Finance
Narsimha Reddy Engineering College
Hyderabad
01.2020
Skills
Good Listener
Quick Learner
Adaptable
Innovative Thinking
Quality assurance
Team collaboration
Process improvement
Strategic Planning
Time management abilities
Critical thinking
Hobbies and Interests
Travelling
Cooking
Photography
Achievements
Rewarded and recognized as the best employee of the month four times