DIVYA DEVI SRI CHAPPIDI

Project: Product End-to-End Launch Cycle | Product & Business Analysis

• Managed the complete product launch lifecycle, ensuring timely scheduling, completion of dependent deliverables, and phase sign-off approvals by project leads.
• Acted as a key liaison between Product, QA, Development, BSA, and Program Management teams to ensure seamless execution of product releases aligned with business goals and user needs.
• Led Agile ceremonies including daily stand-ups, sprint planning, and retrospectives to drive cross-functional alignment and iterative progress.
• Delivered data-driven business insights to the QA team to enhance product functionality and remove operational roadblocks.
• Automated the Catalogue Product Design (CPD) documentation process, significantly improving workflow efficiency.
• Conducted system-wide impact analysis across Oracle Billing and the Akamai Digital Price List to assess change implications.
• Directed M&A product integrations for Noname and Guardicore, including SKU migration, onboarding, and cross-platform coordination.
• Facilitated Salesforce CPQ product launches, ensuring accurate configuration and timely deployment with stakeholders.
• Successfully launched 60 new products into the Akamai Marketplace within a year of joining.
• Enabled the delivery of 75% of product roadmap goals by prioritizing requirements, managing backlog, and guiding three-week sprint planning.
• Introduced new product features that enhanced user experience and drove increased adoption across platforms.

Akamai Marketplace, Marketplace Control Center Workflow Operations

• Provided support and escalation management for Akamai Marketplace, Product Master, and Pricing Catalogue cloud-based platforms.
• Led operational initiatives aimed at resolving strategic process inefficiencies and improving platform performance.
• Retrieved, analyzed, and updated production and QA data using SQL, enabling better decision-making and data accuracy.
• Collaborated cross-functionally with Business, Development, QA, and Product Management teams to capture user needs and optimize marketplace workflows.
• Managed and maintained JIRA projects, including filters, custom dashboards, reports, and workflows to enhance sprint visibility and task tracking.
• Utilized Splunk for production monitoring, incident analysis, and troubleshooting application-level issues.

• Actively contributed to campus improvement initiatives by participating in planning committees and advocating for key facility upgrades
• Organized student events and activities while promoting a strong internship culture within the college community