Pranav Mathur
Bengaluru
Summary
As a seasoned Products Operations Analyst, I bring a comprehensive skill set honed through extensive experience in optimizing product lifecycle management and enhancing operational efficiency. With a keen eye for detail and a strategic mindset, I excel in analyzing market trends, streamlining supply chains, and driving product development initiatives from conception to delivery.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Product Operations Analyst
Akamai Technologies
Bengaluru
12.2021 - Current
- Responsible for handling product launches in all our applicable systems and ensuring the launches are happening as per the committed timelines to each of our stakeholders and collaborating with all our downstream teams such as (contract management group, Invoicing team, Revenue team)
- Exhibited proficiency in Jira workflows and agile methodologies to streamline communication and collaboration among cross-functional teams, resulting in improved project efficiency and delivery timelines and reduction in bottlenecks
- Automated the Jira ticket creation, along with creation of Chatbot which provides our stakeholders information related to Product launch process, and to help improve the process defined reducing manual efforts
- Multiple dashboards streamlined using Tableau to ease access of product launch information and to provide information across each Business Unit
- Supported various cross functional projects to enhance the tools used by our team to reduce the manual effort and the go-to market time for our products
- Helped create excel which is a downloadable representation of the pricing to show a catalogue all products in our built-in tool
- This master excel file could be pivoted to the data requirements from our stakeholders, capturing all the pricing information including the pricing in local currencies
- Streamlining the process for Guardicore products and help them transition from DealHub to Salesforce for quote creations, in collaboration with Salesforce development team
- Quarterly newsletters to highlight all the major changes performed in that quarter and share product details and timelines
- Imparted new hires trainings and helping them understand the launch process and tools to be used such as Product Master, Jira, A360 and the offline price guides, for them to contribute to the team and handle each environment end to end independently
- Won Megabyte award for supporting product launches for Global services products
- Won Level – 1 cash prize for supporting urgent release of product which was acquired by Akamai to ensure no impact to customer during the transition to Akamai
- Won multiple gigabyte awards for supporting Akamai Partner program.
Product Operations Analyst Associate
Randstad India Pvt. Ltd
Bengaluru
01.2021 - 12.2021
- Enhancing Akamai internal systems, data sources, and processes
- Updating and maintaining the Product Catalog and Product Pricing and related systems per the set cadence
- Collaborating with various Business stakeholders and drive meaningful business change through data insights
- Analyzing data from Akamai Product Catalog and related systems to identify gaps.
App/Cloud Support Associate
Accenture Solutions Private Limited
Bengaluru
08.2019 - 01.2021
- Worked under IT operations project supporting Accenture Consulting
- Responsible for managing un-interrupted systems for the location from a hardware and software
- Single window clearance to problem resolution to projects and users
- Deployment and maintenance of Network related changes and OS updates seamlessly without downtime
- Won numerous gamification awards, which are closely contested among peer groups on maintaining SLA and SRM
- Diagnosing and fixing software and hardware related issues on multiple Operating Systems
- (Windows and MAC OS)
INTERNSHIP Project : Digital Twin and Industry 4.0
Siemens Technology and Services Private Ltd
Bengaluru
06.2017 - 07.2017
- Market research done on the advantages of digital twin and Industry 4.0 compared to current market trends
- Benchmarked approach against similar industries on implementation and approach.
Education
Bachelor of Science - Electronics And Communication Engineering
Dayananda Sagar College Of Engineering
Bengaluru06-2019
Skills
- Python Programming
- Product Lifecycle Management
- Competitive Analysis
- Product Launches
- Business Analysis
- Figma
- Tableau Expertise
- SQL Proficiency
- Microsoft Excel
Certification
- ITIL v4 Foundation Certification
- Lean Six Sigma - Green Belt
Languages
French
First Language
Timeline
Product Operations Analyst
Akamai Technologies
12.2021 - Current
Product Operations Analyst Associate
Randstad India Pvt. Ltd
01.2021 - 12.2021
App/Cloud Support Associate
Accenture Solutions Private Limited
08.2019 - 01.2021
INTERNSHIP Project : Digital Twin and Industry 4.0
Siemens Technology and Services Private Ltd
06.2017 - 07.2017
Bachelor of Science - Electronics And Communication Engineering
Dayananda Sagar College Of Engineering
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