Hiteshwar S
Bengaluru
Summary
Product Operations Analyst with over 2 years of experience in excel and SQL, with proven track record of successfully testing and delivering product to clients. Collaborative with excellent interpersonal and communication skills across diverse groups.
Overview
4
4
years of professional experience
Work History
Product Operations Analyst
CommerceIq
Bengaluru
04.2023 - Current
- Collaborated with top industry clients, including Colgate, Royal Canin, and PepsiCo, to identify trends and support data-driven decision-making.
- Utilized Snowflake for data warehousing to manage and analyze large datasets, optimizing performance and scalability for business intelligence and reporting needs.
- Managed projects to enhance client sales performance, resulting in measurable gains across five countries.
- Engineered data pipeline mechanisms utilizing Snowflake and AWS, Amazon S3.
- Collaborated closely with Customer Success teams, leading to successful onboarding of 5 new clients in the USA, Canada, and UK.
- Managed product rollouts, user training, testing, and internal communications.
- Collaborated with cross-functional teams to help improve operational workflow.
- Documented processes related to product operations and provided training materials for new team members.
Catalog Associate
Amazon
Bengaluru
08.2020 - 04.2023
- Accurately created, updated, and maintained product listings in Amazon's catalog system, ensuring all product information was up-to-date and consistent with brand guidelines.
- Enhanced product visibility by optimizing titles, descriptions, keywords, and images to improve search engine rankings and overall customer experience.
- Conducted regular audits and quality checks on catalog data to identify and correct discrepancies, ensuring a high standard of data integrity and customer satisfaction.
- Worked closely with vendors, product managers, and other teams to resolve catalog issues, streamline processes, and implement improvements.
- Identified and addressed data-related issues, such as incorrect product details or missing information, by investigating root causes and implementing effective solutions.
- Generated and analyzed reports on catalog performance metrics to inform data-driven decisions and optimize product listings for better performance.
- Provided excellent support for customer inquiries related to product information, contributing to a positive shopping experience and resolving issues promptly.
Education
B.E - Mechanical Engineering
NMIT
Bengaluru, Karnataka08.2019
PUC -
KLE's Nijalingappa College
Bengaluru, Karnataka04.2015
Skills
- SQL
- Excel
- Python
- Data Analysis
- Data Cleaning
- Business Intelligence
- Teamwork and Collaboration
Personal Information
Date of Birth: 01/23/97
Languages
- English, Advanced
- Kannada, Native
- Hindi, Intermediate
Timeline
Product Operations Analyst
CommerceIq
04.2023 - Current
Catalog Associate
Amazon
08.2020 - 04.2023
B.E - Mechanical Engineering
NMIT
PUC -
KLE's Nijalingappa College
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