Experienced Senior Associate Project lead with PMP certification adept at completing projects with confidence and skill. History of performing well under pressure and accomplishing successive assignments with high accuracy. Experienced in fast-paced environments and adapts well to changing situations.
Hi, I’m
Divya Janani C.K
Senior Associate Project Lead-PMP Certified
Bengaluru,KA
Summary
Overview
6
years of professional experience
Work History
Cognizant
Senior Associate-Project Lead
03.2020 - Current
Job overview
- Experience in Mainframe and Distributed Control-M
- Extensive Knowledge on Job Scheduling in Control-M, OPC
- Research, Analyze and report problems to the Application team and Business
- Creating new jobs/ Modifying the jobs
- Password reset which goes through the Change Process
- Build and manage job flows, Calendar Management Calendar coding
- Setting dependencies and resource mapping to the jobs
- Maintain peak performance at full capacity for all systems
- Agent Installation, Agent Password reset both in Distributed and Mainframe Connection jobs across all platforms
- Testing Jobs across all platforms
- Focusing on the Year End / Month end job schedules
- Alert configuration as per the application teams and setting up criticality of the job flow
- Control-M access creation/deletion/maintenance both in Mainframe and Distributed
- Recourse management and available on call support
- Adhering to the Change management, Problem Management and Incident Management SLA’s
- Responsible for the Performance tuning activates
- Automation of monitoring/performance enhancements for application
- Fixing Production issues permanently and providing deep analysis and tests
- Involving in patching actions for both Production and Development
- Support Business end to end and resolving scheduling errors
- Forecasting Jobs as per the Business requirements.
- Facilitated effective communication between team members by organizing regular meetings and promoting open dialogue throughout the duration of each project.
- Achieved a high level of client satisfaction through consistent delivery of exceptional results on time and within budget parameters.
- Improved project efficiency by streamlining workflows and implementing best practices in project management.
Cognizant
Cargill Deputation -Technical Lead
05.2018 - 03.2020
Job overview
- Fusion Center takes care of all the potential treats and provide analysis in order to support multidisciplinary proactive focused reports to the stakeholders well in advance
- Actionable threats are identified and informed to the stack holders
- We take primary action involving all the regional coordinators
- Team was formed as a pilot and we were focused on monitoring potential threats
- Kra s includes sending out Mass notification to the employees in case of emergency and BCP situation
- Preparing weekly reports based on the impacts and alerting to all the regional stake holders
- Involving in Daily, Weekly and Monthly calls and reporting the daily incidents counts and critical events
- Participating in tool migration activities and providing inputs on the changes
- Enrolling users in Every bridge and adding their business needs
- Worked on the IT alerting tools
- Creating Rules and aligning users as per their business levels regionally
- Genetec is the physical monitoring tool
- Refreshing servers based on the threats and connectivity
- Expert in SNOW monitoring tools modules like Change management, Incident management, Problem management, Configuration management, Hardware\Software asset management, Knowledge management and service catalogue\service Request
- Involving in the Resilience management calls and analyzing the potential impacts for the location
- Attended and conducted Everbridge mass notification programs.
Cognizant
Anthem- Rating and Quoting -Technical Lead
Job overview
- Batch Scheduling and Monitoring in Control M
- Handling client calls and providing support for on-site and offshore
- Handling incident tickets in SNOW on priority and providing the resolution
- Maintaining the entire team quality reports & sharing the same to leads in weekly basis
- Trained new associates successfully, placed them in Live Process environment, and resolved knowledge gap in process
- Conducting “Knowledge Sharing Session” to the entire team to fix the knowledge gab
- Involved in implementation, support and managing environments, coordination between applications and other support teams for deployment and testing
- Co-ordinated with various teams like WebSphere support, Unix\Linux, Mainframe DB2, Midrange tech support etc
- Depends on the request received from offshore team and fixing the issues
- As a part of service operations, worked under various internal and external monitoring tools in SNOW (Jakarta version), HP- BSM, Wily, BMC Remedy, site scope
- Expert in SNOW monitoring tools modules like Change management, Incident management, Problem management, Configuration management, Hardware\Software asset management, Knowledge management and service catalogue\service Request
- Maintaining the certification tracker of all our applications, checking the expiry date, coordinating with cert management team, and renewing the certs through Venafi
- Preparing Governance deck, updating the details for our applications, and presenting every month to onshore business team
- Processing the claims of client requirements on a day-to-day basis in control M
- Worked in “Control M” jobs using workload manager Tool for claim process in production, DEV & Test environments on daily basis.
Cognizant
Manulife Insurance -Technical Lead
Job overview
- Batch Scheduling and Monitoring in Control M
- Part of change management and handling Service requests based on the issues
- Profile includes completing shutting down the server and starting up its application after taking the backup and restoring the server within the SLA
- Philippines: Server based shutting and starting up of Jobs in Production, Includes Back up and retrieving data
- Vietnam: Running and Patching up of Back up
- Malaysia: Server based shutting and starting up of Jobs in Production, Includes Back up and reviving data using AS400
- Optimizing and performance tuning
- Thailand: Taking Restore and Starting up the Server
- Team based role
- Assigning tasks to the team members
- Collecting data for the Process Improvement and reducing the Abend Jobs
- Complete 24/7 production implementing change and handing all production issues
- Scheduling and monitoring are the major perspective.
IBM India
A.P. Moller – Maersk (APMM) -Mainframe Analyst
Job overview
- Batch Scheduling and Monitoring in Control M
- Part of change management and handling Service requests based on the issues
- Profile includes completing shutting down the server and starting up its application after taking the backup and restoring the server within the SLA
- Dansk Supermarked Gruppen (The Danish Supermarket Ltd) is a corporation owning several chains of stores
- The store chains under Dansk Supermarket only operate in Denmark, except Netto which has expanded to several European countries.
IBM India Private Limited
ARLA Foods and Agro-Technical Lead
Job overview
- Batch Scheduling and Monitoring in Control M
- Part of change management and handling Service requests based on the issues
- Profile includes completing shutting down the server and starting up its application after taking the backup and restoring the server within the SLA
- ARLA FOODS is a global dairy company and a cooperative, owned by Danish and Swedish milk producers
- We have production facilities in 13 countries, sales offices in another 20 countries and employs more than 16,000 employees.
- Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
IBM India Private Limited
Danske Bank- Mainframe Analyst
Job overview
- Batch Scheduling and Monitoring in Control M
- Part of change management and handling Service requests based on the issues
- Profile includes completing shutting down the server and starting up its application after taking the backup and restoring the server within the SLA
- Measured by total assets, the Danske Bank Group is the largest financial enterprise in Denmark and one of the largest in the Nordic region
- The Group comprises business and resource areas
- The business area comprises Danske Bank in Denmark, Danica Pension, Realkredit Denmark, and associated subsidiaries as well as banks in northern Europe.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
CSS Corp Private Limited
Technical Lead
Job overview
- Configuring Wired and wireless devices both Enterprise and domestic, LAN, WAN.
Education
VMKV Engineering CollegeSalem, India
BE from Instrumentation Engineering
05.2001
University Overview
Skills
Strategic planning and project management
Certifications
Certifications
- PMP Certified,
- AWS Certified Solution Architect-Associate level,
- Maples ESM Technologies Certified as IBM Mainframe System administration,
- Certified Sail point IAM
Tools & Skills
Tools & Skills
- Cargill Security Monitoring, Cognizant Technologies India, Resiliency management, Ever Mass Notification, Jira Automation and ticketing tool, NC4 Cybersecurity, Info quest, Power Bii, BMC Remedy, Service Now, Technical Lead,
- Anthem- Rating and Quoting, Cognizant Technologies India, Control M, Control M (Job Scheduling and Monitoring) Wily, Snow, BMC Remedy, Site-Scope, HP-BSM,
- Manulife Financial Corporation, Cognizant Technologies India, Mainframes Operations, CAWLA, Control M, Service Now, ESP, Oozie and Hive, Technical Lead,
- A.P. Moller – Maersk (APMM), IBM India Private Limited, JCL, CICS, DB2 and IMS, TBSM, TWS/OPC, Service center, Sysview, Batch and Console Monitoring
- DSG (Dansk Super Marked Group pen), IBM India Private Limited, JCL, TWS/OPC, TBSM and Service center
- ARLA Foods and Agro, IBM India Private Limited, JCL,COBAL, JCL Scripting, TWS/OPC, TBSM and BMC Remedy, Technical Lead
- Danske Bank, IBM India Private Limited, JCL,COBAL, JCL Scripting, TWS/OPC, TBSM Service center and their home grown tools as well, Technical Lead
Timeline
Senior Associate-Project Lead
Cognizant
03.2020 - Current
Cargill Deputation -Technical Lead
Cognizant
05.2018 - 03.2020
VMKV Engineering College
BE from Instrumentation Engineering
05.2001
Anthem- Rating and Quoting -Technical Lead
Cognizant
Manulife Insurance -Technical Lead
Cognizant
A.P. Moller – Maersk (APMM) -Mainframe Analyst
IBM India
ARLA Foods and Agro-Technical Lead
IBM India Private Limited
Danske Bank- Mainframe Analyst
IBM India Private Limited
Technical Lead
CSS Corp Private Limited
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