Divyang Pastagiya
Pune,MH
Summary
Experienced Consultant with a proven track record in the information security and services industry. Dedicated to delivering exceptional customer service, satisfaction, and success. Adept in solution architecture, relationship building, and information security & infosec operations. Committed to leveraging expertise to provide innovative solutions and build strong partnerships that drive business growth and enhance organizational security.
Overview
10
10
years of professional experience
Work History
Technical Account Manager
CyberProof India Private Limited
12.2024 - Current
- Built long-term trusted partner relationships to manage stakeholder expectations and meet revenue growth goals out of Managed Detection and Response (MDR/SOC) services.
- Engaged in tool and process improvements to streamline customer success MDR/SOC services.
- Delivery cost optimization by process improvement and using technology in-hand.
Principal Consultant
CyberNxt Solutions LLP
11.2022 - 12.2023
- Client Domain - Manufacturing, IT Security Solution Architect & Operations
- Plan, research, and design security architecture for IT systems
- Respond to, and investigate, security incidents and provides thorough post-event analyses
- Reviews system security measure and implements necessary enhancements
- Prepare a roadmap for IT Security Program including budgeting, new initiatives & project planning
- SOC services management including Use-case fine-tuning, development of new use-cases, alerts/tickets analysis with MTTD & MTTR
- Technology/Solution migration project management
Principal Consultant
IVSSG Pvt Ltd
06.2020 - 10.2022
- Client Domain – Multiple (IT/ITES , Manufacturing), Solution Architect & Operations,
- Managing vendors for services, support & solutions
- Working as Security Solutions Architecture, proposing correct architecture, procedures & configurations of security solutions
- Supporting new business requirements providing secured environment to work
- Actively Identifying Security gaps & prepare infosec roadmap which includes introduction to new Technologies, enforcing policies & procedures
- Managing Information Security Operations for the client (Total 7 sites including 4 plant locations)
- Implemented solutions like EDR and DLP for multiple clients
Sr. Technical Engineer
Hitachi Systems Micro Clinic
11.2018 - 05.2020
- Client Domain – Multiple (IT/ITES , BFSI, Pharmaceutical), Pre-sales Consultant
- Understand customer's requirement, help customer to create business case for Information Security
- Solution architect, Technical Account Manager for Key customers for Information Security
- Preparing RFP documents, Effort estimation & prepare proposal documents
- Identifying security gaps in terms of solutions & services for key customers
- Single point of contact for key customers for technical support and new requirements
- Meeting with OEMs, building long term relationship with OEMs.
Technical Specialist
Wysetek Systems Technologists Pvt. Ltd
01.2016 - 11.2019
- Client Domain – Multiple (IT/ITES , BFSI, Pharmaceutical), Solution Implementation & Architect
- Implementation Projects & Post-sale support
- Conduct POCs for client for security technologies
- End to End implementation of Security Solutions - Architecture Designing, Project Planning with Timeline, Project Documentation, knowledge transfer
- Health Check of solution, resolve technical, operational & configuration issues
Associate Consultant
SEQURETEK Pvt. Ltd.
11.2014 - 01.2016
- Client Domain – Multiple (IT/ITES , BFSI, Pharmaceutical) Support & implementation
- Post-sale support & implementation Projects
- Post-sale technical support
- Execute solution Upgrade activities
- Technical support Documentation
Education
M.E - Wireless Communication Systems & Networks
Gov. Engineering College, GTU
06.2012
B.E - Electronics
Birla Vishwakarma Mahavidyalaya, SP University
06.2010
Skills
- Customer Success
- Client Relationships
- Managed SOC Services
- Infosec Operations
- Pre-sales
- Technology Implementation
Languages
English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Gujarati
Advanced (C1)
Timeline
Technical Account Manager
CyberProof India Private Limited
12.2024 - Current
Principal Consultant
CyberNxt Solutions LLP
11.2022 - 12.2023
Principal Consultant
IVSSG Pvt Ltd
06.2020 - 10.2022
Sr. Technical Engineer
Hitachi Systems Micro Clinic
11.2018 - 05.2020
Technical Specialist
Wysetek Systems Technologists Pvt. Ltd
01.2016 - 11.2019
Associate Consultant
SEQURETEK Pvt. Ltd.
11.2014 - 01.2016
B.E - Electronics
Birla Vishwakarma Mahavidyalaya, SP University
M.E - Wireless Communication Systems & Networks
Gov. Engineering College, GTU
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