Divyansh Sinha
New Delhi
Summary
Motivated consultant with exceptional networking and organizational skills. Proven success in building strong customer relationships and prospecting via telephonic communications and computer technology.
Results-driven Trainer with expertise in meeting demanding training schedules and exceeding management expectations. Dynamic public speaker known for delivering engaging and impactful presentations. Valuable asset to any team.
Overview
4
4
years of professional experience
Work History
Associate Training & Quality
Concentrix Daksh Systems Pvt. Ltd.
Gurugram
05.2024 - Current
- Prepared reports summarizing project progress and results for management review.
- Documented all training activities including attendance records, feedback forms, surveys.
- Adapted teaching methods according to the needs of individual learners or groups.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
Technical Advisor
Concentrix Daksh Systems Pvt. Ltd.
Gurugram
12.2022 - 04.2024
- Evaluated customer needs and offered industry-standard solutions.
- Provided technical support via phone and email channels as needed.
- Resolved customer service inquiries related to network connectivity issues.
- Assisted technical support groups and gave professional technical advice.
- Handled product malfunctions by troubleshooting product and determining cause of malfunction.
Sales Consultant
Audibene / Hear.com
Gurugram
05.2022 - 12.2022
- At Hear.com, we have a team of hearing aid experts, audiologists, and hearing specialists ready to help you find the best solution
- Providing professional support to customer from first point to final sale
- Providing complete consultation and taking care of every objection and queries of the client
- Creating the best customer journey through counseling and instructions
- Achieving sales targets.
Sales Consultant
Parakram Health & Fitness Pvt. Ltd.
New Delhi
09.2020 - 04.2022
- Parakram Health & Fitness was created with a vision to give a space to people where they can achieve their fitness goal and self expression
- Actively seeking out new opportunities through cold calling
- Coordinate with clients for enrollment & Support
- Managing events & weekly reports
- Effectively negotiating with clients for better conversions.
Education
Bachelor of Commerce - Accounting And Finance
IEC University
Distt. Solan, H.P.08-2021
HSC -
Sarvodya Bal Vidhyalaya C4E, Janak Puri
04.2019
SSC -
Sulabh Public School
04.2017
Skills
- Operations Support
- Problem-Solving
- Data Evaluation
- Outstanding communication skills
- Complex Problem-Solving
- Team Collaboration
Accomplishments
Event Manager, 06/2021, 09/2021, Planned and executed two events within one year with a conversion of 100+ clients.
Timeline
Associate Training & Quality
Concentrix Daksh Systems Pvt. Ltd.
05.2024 - Current
Technical Advisor
Concentrix Daksh Systems Pvt. Ltd.
12.2022 - 04.2024
Sales Consultant
Audibene / Hear.com
05.2022 - 12.2022
Sales Consultant
Parakram Health & Fitness Pvt. Ltd.
09.2020 - 04.2022
Bachelor of Commerce - Accounting And Finance
IEC University
HSC -
Sarvodya Bal Vidhyalaya C4E, Janak Puri
SSC -
Sulabh Public School
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