Divyanshi Agarwal
Kashipur
Summary
Skilled Software Engineer with 2 years of experience specializing in Siebel CRM. Expertise in designing, developing, and implementing customized CRM solutions to streamline business processes and enhance customer relationships.
Overview
2
2
years of professional experience
Work History
Software Engineer - Siebel
Bharti Airtel
Pune, Maharashtra
06.2022 - Current
- Siebel CRM Development: Developed and customized Siebel CRM applications to meet specific business requirements, ensuring seamless integration with existing systems.
- Developed and Enhanced Applets: Designed and improved Siebel applets to optimize user interaction and facilitate efficient data entry and UI customization techniques
- Scripting with eScripts: Utilized eScripts to implement complex business logic and customization within Siebel, enhancing system functionality and addressing unique business needs
- Workflow Automation: Designed and implemented Siebel workflows to automate business processes, streamlining operations and improving productivity across the organization
- SQL Queries and Database Operations: Leveraged SQL queries and database operations within Siebel to retrieve, manipulate, and analyze data, ensuring data accuracy and optimizing system performance
- Mail Functionality Integration: Integrated email functionality within Siebel applications, enabling automated notifications, alerts, and communication capabilities to enhance user engagement and streamline communication processes
- New Product Development: Led the development of new product features and functionalities within Siebel, collaborating closely with stakeholders to understand requirements and deliver solutions that meet business objectives.
- Collaborated with cross-functional teams to ensure quality assurance throughout the development process.
Education
Bachelor of Technology in Computer Science - Data Analytics
GLA University
Mathura06.2023
Skills
- Siebel CRM
- Database Management System
- SQL
- Basics of Salesforce
- Basics of Data Visualizing tools such as Power BI
Timeline
Software Engineer - Siebel
Bharti Airtel
06.2022 - Current
Bachelor of Technology in Computer Science - Data Analytics
GLA University
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