Divyanshi Kumari
New Delhi
Summary
Dynamic telecaller with a proven track record at Healthcare Medical, excelling in appointment scheduling and patient communication. Skilled in MS-Excel and data entry, I leverage time management and a friendly demeanor to enhance patient experiences and optimize operational efficiency. Committed to delivering exceptional service in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Telecaller
Healthcare Medical
New Delhi
11.2024 - 04.2025
- Managed inbound and outbound calls to schedule patient appointments.
- Provided information on services, treatments, and insurance coverage to callers.
Receptionist
Pramath Mission Hospital
New Delhi
05.2023 - 07.2024
- Greeted patients and visitors warmly upon arrival at the healthcare facility.
- Scheduled appointments efficiently, ensuring optimal use of staff time and resources.
Education
Bachelor of Arts -
School of Open Learning
New Delhi08-2025
High School Diploma -
Sarvodaya Kanya Vidayalya
New Delhi05-2021
Skills
- MS-Excel,MS-Word,MS-PowerPoint
- Extraction/Search of relevant information from Internet,screening of E-mails
- Time management
- Data entry
- Friendly, positive attitude
- Communication
Languages
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2
Timeline
Telecaller
Healthcare Medical
11.2024 - 04.2025
Receptionist
Pramath Mission Hospital
05.2023 - 07.2024
Bachelor of Arts -
School of Open Learning
High School Diploma -
Sarvodaya Kanya Vidayalya