N S Sivani
Hyderabad
Summary
Motivated and organized professional with a Bachelor's degree in Commerce and 1 year of hands-on experience as a Telecaller. Adept at customer communication, problem-solving, and multitasking. Seeking a position where I can leverage my skills in communication, MS Office tools, and customer service to contribute effectively to organizational success.
Overview
1
1
year of professional experience
Work History
Telecaller
Airtel
Hyderabad
10.2018 - 10.2019
- Conducted outbound calls to promote Airtel services and assist customers with queries.
- Maintained customer data in CRM systems with 95% accuracy.
- Resolved complaints and provided after-sales support, improving customer satisfaction ratings.
- Achieved monthly targets and consistently among top-performing callers.
Education
B.COM -
Dr.Br Ambedkar University
Hyderabad02-2024
Skills
- Customer Relationship Management
- MS Office Suite (Word, Excel, PowerPoint)
- Tele calling &Complaint Resolution
- Time Management
- Team Collaboration
Languages
- Telugu
- Hindi
- English
Personal Information
- Father's Name: N S Sreenivas
- Date of birth: 16/07/1996
- Gender: female
- Nationality: Indian
- Address: H.NO: 16-11-20/4/9, Plot No: 50, Sripuram Colony, Malakpet, Hyderabad - 500036
Disclaimer
- I hereby declare that the information provided above is true to the best of my knowledge and belief
Timeline
Telecaller
Airtel
10.2018 - 10.2019
B.COM -
Dr.Br Ambedkar University
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