Summary
Overview
Work History
Education
Skills
Timeline
Generic

DIVYA RAGHAV

GURUGRAM

Summary

Accomplished Senior Data Operations Analyst at NielsenIQ, recognized for exceptional data processing and quality assurance. Expert in MDM and JIRA, I drive operational excellence and mentor teams to achieve high standards. My strategic insights in Excel empower stakeholders, enhancing decision-making and fostering cross-functional collaboration.

Overview

4
4
years of professional experience

Work History

SENIOR DATA OPERATIONS ANALYST

NIELSENIQ
GURUGRAM
03.2022 - Current
  • Promoted from Junior Analyst to Senior Analyst in recognition of strong data-handling capabilities, process ownership, and leadership in operational analytics.
  • Lead quality assurance efforts for a data operations team, ensuring high accuracy, completeness, and consistency in data outputs across all project deliverables.
  • Utilize WFM to manage workforce planning and task allocation, ensuring balanced workloads, and timely completion of deliverables.
  • Process, validate, and transform large volumes of operational data using MDM, supporting downstream reporting and business intelligence workflows.
  • Track and manage operational tasks using JIRA, ensuring issues are logged, resolved, and documented efficiently.
  • Develop and maintain dynamic reports and performance dashboards in Excel, delivering insights to senior stakeholders for strategic decision-making.
  • Provide day-to-day mentorship to team members by setting clear expectations, reviewing outputs, and guiding them to meet quality and delivery goals.
  • Train and onboard new team members, offering tool-specific guidance and data processing best practices to accelerate their onboarding and effectiveness.
  • NIQ (NielsenIQ) is a global leader in consumer intelligence and retail measurement, providing data and analytics to help companies understand and drive consumer behavior.
  • MDM (for data processing), JIRA (Task & Workflow Management), WFM Tools (Workforce Planning & Monitoring)
  • Data Quality Control, Team Training & Onboarding, Cross-functional Communication, Task Management & Monitoring

Education

MBA - FINANCE

IGNOU
06.2023

B.COM -

MAHARISHI DAYANAND UNIVERSITY(MDU)
03.2021

Skills

  • Data processing and analysis
  • Microsoft Excel expertise
  • Master data management (MDM)
  • JIRA project management
  • Workforce management (WFM) tools
  • Data quality assurance
  • Team training and onboarding
  • Cross-functional collaboration
  • Task management and oversight

Timeline

SENIOR DATA OPERATIONS ANALYST

NIELSENIQ
03.2022 - Current

MBA - FINANCE

IGNOU

B.COM -

MAHARISHI DAYANAND UNIVERSITY(MDU)
DIVYA RAGHAV