DIVYA RAGHAV
GURUGRAM
Summary
Accomplished Senior Data Operations Analyst at NielsenIQ, recognized for exceptional data processing and quality assurance. Expert in MDM and JIRA, I drive operational excellence and mentor teams to achieve high standards. My strategic insights in Excel empower stakeholders, enhancing decision-making and fostering cross-functional collaboration.
Overview
4
4
years of professional experience
Work History
SENIOR DATA OPERATIONS ANALYST
NIELSENIQ
GURUGRAM
03.2022 - Current
- Promoted from Junior Analyst to Senior Analyst in recognition of strong data-handling capabilities, process ownership, and leadership in operational analytics.
- Lead quality assurance efforts for a data operations team, ensuring high accuracy, completeness, and consistency in data outputs across all project deliverables.
- Utilize WFM to manage workforce planning and task allocation, ensuring balanced workloads, and timely completion of deliverables.
- Process, validate, and transform large volumes of operational data using MDM, supporting downstream reporting and business intelligence workflows.
- Track and manage operational tasks using JIRA, ensuring issues are logged, resolved, and documented efficiently.
- Develop and maintain dynamic reports and performance dashboards in Excel, delivering insights to senior stakeholders for strategic decision-making.
- Provide day-to-day mentorship to team members by setting clear expectations, reviewing outputs, and guiding them to meet quality and delivery goals.
- Train and onboard new team members, offering tool-specific guidance and data processing best practices to accelerate their onboarding and effectiveness.
- NIQ (NielsenIQ) is a global leader in consumer intelligence and retail measurement, providing data and analytics to help companies understand and drive consumer behavior.
- MDM (for data processing), JIRA (Task & Workflow Management), WFM Tools (Workforce Planning & Monitoring)
- Data Quality Control, Team Training & Onboarding, Cross-functional Communication, Task Management & Monitoring
Education
MBA - FINANCE
IGNOU
06.2023
B.COM -
MAHARISHI DAYANAND UNIVERSITY(MDU)
03.2021
Skills
- Data processing and analysis
- Microsoft Excel expertise
- Master data management (MDM)
- JIRA project management
- Workforce management (WFM) tools
- Data quality assurance
- Team training and onboarding
- Cross-functional collaboration
- Task management and oversight
Timeline
SENIOR DATA OPERATIONS ANALYST
NIELSENIQ
03.2022 - Current
MBA - FINANCE
IGNOU
B.COM -
MAHARISHI DAYANAND UNIVERSITY(MDU)