Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Hobbies and Interests
Timeline
Generic

Divye Bakhru

Delhi

Summary

Experienced Operations Executive with a proven track record of success in managing projects and delivering exceptional customer service. Skilled in problem-solving, creative thinking, and project management. Strong analytical and organizational abilities, with a keen attention to detail. A highly responsible and reliable professional, known for taking initiative and finding innovative solutions. Excellent teamwork and communication skills, with the ability to adapt to changing environments. Committed to continuous improvement and dedicated to achieving goals. Holds a Post Graduate Diploma in Finance and Bachelor's degree in Commerce completed coursework toward Bachelor of Computer Applications. Looking for a challenging role to utilize my skills and contribute to the success of an organization.

Overview

9
9
years of professional experience

Work History

Operations Executive

Aziz Transports
08.2020 - 07.2021
  • Worked as an Operations Executive at Aziz Transports, where I successfully managed and coordinated various operational activities
  • Utilizing my organizational and analytical skills, I ensured smooth execution of operations and timely delivery of services
  • I also collaborated with cross-functional teams to streamline processes and improve operational efficiency.
  • Worked on a commission-based compensation structure, consistently earning top-tier commissions through high performance.

Senior Customer Care Executive

Serco Global PLC
05.2013 - 05.2014
  • Worked as a Senior Customer Care Executive at Serco Global PLC previously known as Intelenet Global Services where I provided excellent customer service and support
  • Utilizing my strong communication and problem-solving skills, I effectively addressed customer inquiries and resolved issues to ensure customer satisfaction
  • I also demonstrated the ability to work well under pressure and manage multiple tasks simultaneously.

Customer Care Executive

Intelenet Global Services
05.2012 - 05.2013
  • Worked as a Customer Care Executive at Intelenet Global Services, where I provided exceptional customer service and support
  • Utilizing my strong communication and interpersonal skills, I effectively addressed customer inquiries and resolved issues in a timely manner
  • I also demonstrated the ability to multitask and adapt to different situations, ensuring efficient and effective customer care.

Education

Post Graduate Diploma In Finance -

Wisdom School Of Management
07.2022

Financial Management -

National Small Scale Industries Corporation
08.2018

Bachelor Of Commerce -

Glocal University
03.2018

Bachelor In Computer Applications -

Chaudhary Charan Singh University
03.2010

High School Certificate -

Plato Public School
03.2007

Matriculation -

DAV Public School
01.2005

Skills

  • Effective Time Management
  • Ability to Work Under Pressure
  • Ability to Multitask
  • Project management
  • Customer service
  • Problem-solving
  • Communication skills
  • Analytical abilities
  • Organizational skills
  • Multitasking
  • Adaptability

Personal Information

Nationality: Indian

Languages

  • English, Highly proficient
  • Hindi, Native speaker
  • Sindhi, Very good command
  • Punjabi, Very good command

Hobbies and Interests

  • Driving
  • Reading
  • Automotive Enthusiasts
  • Travelling
  • Trekking
  • Camping

Timeline

Operations Executive

Aziz Transports
08.2020 - 07.2021

Senior Customer Care Executive

Serco Global PLC
05.2013 - 05.2014

Customer Care Executive

Intelenet Global Services
05.2012 - 05.2013

Post Graduate Diploma In Finance -

Wisdom School Of Management

Financial Management -

National Small Scale Industries Corporation

Bachelor Of Commerce -

Glocal University

Bachelor In Computer Applications -

Chaudhary Charan Singh University

High School Certificate -

Plato Public School

Matriculation -

DAV Public School

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Divye Bakhru