Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
References
Timeline
AccountManager

Divyesh Shah

Surat

Summary

Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Cluster Manager

HDB FINANCIAL SERVICES
Surat
09.2023 - Current
  • Developed and maintained strong relationships with key stakeholders in Gujarat 2.
  • Handling all the channels like NLFR, General Trade, Regional LFR for Gujarat 2.
  • Having a team of 4 Area Managers, 16 Sales Managers, and almost 350 sales officers for cluster Gujarat 2.
  • MIS management and tracking quality in terms of delinquency and tracking the cross-sell product, such as extended warranty and EMI card.
  • focusing cross-sell consumer to Personal loan month on month increasing
  • Monitored and evaluated performance of team members to ensure quality standards were met.
  • Identified training needs of staff within the cluster and implemented appropriate development plans accordingly.

State Head

IDFC FIRST BANK
Surat
09.2021 - 09.2023
  • Developed partnerships with local businesses in order to expand the organization's reach into new markets.
  • Taking care of Salaried personal loan and Business loan for the Gujarat 2 Cluster.
  • Managing Gujarat, 2 all Branches of IDFC FIRST BANK for the PL and BL business.
  • Dealing in Open Market personal loan, as well as managing online DSA like Pasia Bazar, Money Mantra, Bank Bazar, and Big Local DSA.
  • Performed periodic reviews of existing loan portfolio performance indicators such as delinquency rates or average account balance levels.
  • Micro tracking for the Collection, as well as Cross-sell function.
  • Prepared reports for customers with delinquent and irreconcilable accounts.

Area Sales Manager

HDB FINANCIAL SERVICES
Surat
01.2017 - 09.2021
  • Planned, developed and implemented sales strategies in an assigned region.
  • Start-up Consumer Durable loan for the Surat Market and South Gujarat.
  • Developed strategies to increase market penetration through the recruitment of new dealers.
  • Area Manager for South Gujarat, including major city, Surat. Responsible for consumer product, as well as digital product, finance for the entire area.
  • Maintained cross-sell penetration as per company requirements.
  • Handling the key accounts like Vijay Sales, Croma, and Reliance at all locations. Developed and created a dealer network for Consumer and Digital products.

Branch Manager

Exide Life Insurance
Surat
05.2015 - 09.2016
  • Developed and implemented strategies for reducing risk exposures and maximizing profitability.
  • Branch Manager - Agency Channel for the Surat location.
  • Assisted in the development of new products, services, and procedures to meet customer needs.

Associate Circle Head

HDFC LIFE
Surat
03.2007 - 03.2015
  • Developed and implemented marketing strategies to promote insurance products.
  • Managed a team of agents, providing training and support when needed.
  • Drafted reports on financial results, operational activities, and policy renewal statistics.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Working with a team of agents, as well as a Business Leader profile.
  • Spend almost 9 years in the same company. Every year, promotion.

Team Manager

Citi Financial
Surat
02.2004 - 02.2007
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Started career as a sales executive for consumer loans.
  • Handling the 30 dealerships for one Surat Particular area.
  • Citi financial is subsidiary of City bank

Education

Bachelor of Commerce - Accounting And Business Management

Veer Narmad South Gujarat University
Surat
03-2003

Skills

  • Organizational Skills
  • Adaptability
  • Employee Coaching and Mentoring
  • Work Planning and Prioritization
  • Analytical Thinking
  • Financial Management
  • Interpersonal Skills
  • Performance Evaluation
  • Multitasking
  • Team building

Accomplishments

  • Received the Business head Club award in Annual Session called Hall of fame 2023 IDFC First Bank
  • Achieved contest for cross sell revenue based product and no 1 in west Zone.
  • Span of 5 years of HDB Financial 3 SM are promoted in my leadership for next role ( Team Management )
  • Journey of Life insurance visited 10 Country for different contest wining and take 7 consistent Promotion Sales Manager to Assocaite Circle head

Languages

Gujarati, English , Hindi
First Language

Certification

  • MS office , EXCEL , PowerPoint

References

References available upon request.

Timeline

Cluster Manager

HDB FINANCIAL SERVICES
09.2023 - Current

State Head

IDFC FIRST BANK
09.2021 - 09.2023

Area Sales Manager

HDB FINANCIAL SERVICES
01.2017 - 09.2021

Branch Manager

Exide Life Insurance
05.2015 - 09.2016

Associate Circle Head

HDFC LIFE
03.2007 - 03.2015

Team Manager

Citi Financial
02.2004 - 02.2007

Bachelor of Commerce - Accounting And Business Management

Veer Narmad South Gujarat University

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