Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Diwakar G

Hyderabad

Summary

Specialized in retail banking, customer service and account management. Knowledgeable of branch operations and financial products to best support company and customers. Dedicated to establishing long-term relations with customers to demonstrate trust and decrease account closure rates.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Personal Banker

YES BANK
Hyderabad
04.2024 - 07.2024

• Worked as cashier and Sales.

• Promoted financial products.

• Worked on flex cube application

Personal Banker

HDFC BANK
Yadagirigutta
04.2023 - 03.2024

• Worked closely with management to strategize sales techniques to increase branch production and customer service. • Worked as a backup teller and welcome desk officer.

• Balanced cash drawers and vault accounts on a daily basis with zero discrepancies.

• Promoted financial products by maintaining excellent service-offering knowledge.

• Monitored customer accounts to detect irregularities or suspicious activity.

• Utilized customer relationship management software to provide accurate, complete customer service.

• Worked on the Flexcube application.

• Worked on KYC, AML.

Personal Banker Trainee (OJT)

HDFC BANK
Mahabubnagar
04.2022 - 11.2022

• Provided customer service to clients, including answering questions and resolving issues.

•Conducted account openings and closings for clients.

Education

Post Gradate Diploma - Banking Sales And Operations

Manipal Academy of Banking
Bangalore
03-2022

Bachelor of Technology - Civil Engineering

Jaya Prakash Narayan College of Engineering
Mahabubnagar
06-2017

Skills

Banking

Financial product knowledge

Sales strategy

Business development

Client relationship management

Sales expertise

Loans

Cash handling

Certification

• NISM-Series-V-A: Mutual Fund Distributors

• NISM-Series-VI: Depository Operations

• Insurance Regulatory and Development Authority of India(IRDA)

Timeline

Personal Banker

YES BANK
04.2024 - 07.2024

Personal Banker

HDFC BANK
04.2023 - 03.2024

Personal Banker Trainee (OJT)

HDFC BANK
04.2022 - 11.2022

Post Gradate Diploma - Banking Sales And Operations

Manipal Academy of Banking

Bachelor of Technology - Civil Engineering

Jaya Prakash Narayan College of Engineering
Diwakar G