Summary
Overview
Work History
Education
Skills
Languages
Timeline
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RANJANA KUMARI GIRI

JAMSHEDPUR

Summary

Dynamic Operations Manager and Insurance Underwriter at IFFCO TOKIO GIC LTD, skilled in spearheading process improvements and optimizing operational efficiency.

Overview

7
7
years of professional experience

Work History

Operations Manager/Insurance Underwriter

IFFCO TOKIO GIC LTD
JAMSHEDPUR
03.2019 - Current
  • Coordinated daily operations to ensure efficiency and effectiveness across teams.
  • Monitored workflow to identify areas for process improvement.
  • Collaborated with vendors to maintain quality of supplies and services.
  • Documented operational processes for compliance with company standards.
  • Implemented standard operating procedures for routine tasks and responsibilities.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.

Education

Master of Arts - Economics

WOMEN'S COLLEGE
JAMSHEDPUR
04-2013

Bachelor of Arts - Economics

GRADUATE COLLEGE
JAMSHEDPUR
03-2011

High School Diploma -

GRADUATE COLLEGE
JAMSHEDPUR
03-2007

Skills

  • Process improvement
  • Compliance documentation
  • Standard operating procedures
  • Workflow optimization
  • Customer relationship management
  • Operational efficiency
  • Inventory control
  • Training development
  • Effective communication
  • Team leadership

Languages

Hindi
First Language
English
Beginner (A1)
A1

Timeline

Operations Manager/Insurance Underwriter

IFFCO TOKIO GIC LTD
03.2019 - Current

Master of Arts - Economics

WOMEN'S COLLEGE

Bachelor of Arts - Economics

GRADUATE COLLEGE

High School Diploma -

GRADUATE COLLEGE

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RANJANA KUMARI GIRI