Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic
Sivasankari Muthumanickam

Sivasankari Muthumanickam

Chennai

Summary

Results-driven Operations Specialist with expertise in financial analysis, process improvement, and team performance monitoring. Proven ability to streamline workflows and enhance operational efficiency across departments.

Dynamic Operations Specialist with a strong background in BFSI and P&C insurance. Skilled in coaching teams, conducting performance metrics analysis, and driving process improvements. Committed to optimizing workflows and delivering measurable results.

Overview

9
9
years of professional experience

Work History

Operations Specialist - BFSI - P&C insurance

TCS
Chennai
07.2022 - Current
  • Monitored team performance and provided coaching when needed.
  • Created reports on process performance metrics for senior management review.
  • Streamlined process workflows to enhance operational efficiency across departments.
  • Doing endorsements and renewals. Also, supporting for underwriters.
  • Taking care of allocation and individual queue validation.
  • Conducting PKT every week based on error trend and process update

Operations Specialist - BFSI - Accounts Payable

Capgemini
Chennai
07.2016 - 06.2022
  • Processed vendor invoices and ensured accurate payment to suppliers.
  • Managed account reconciliations to maintain precise financial records.
  • Reviewed and approved purchase orders for compliance with company policies.
  • Trained junior analysts on accounts payable procedures and best practices.
  • Processed high volume of vendor invoices and payments in a timely manner.
  • Managed the entire cycle of Accounts Payable process from invoice entry through payment posting.
  • Playing as a backup lead role and driving for the result.

Education

Bachelor of Arts - Commerce, Accounts and Finance

Bharathidasan University
Trichy
04-2015

Skills

  • Effective communication
  • Problem solving
  • Time management
  • Financial analysis
  • Strategic planning
  • Decision-making
  • Process improvement
  • People Management
  • Process optimization

Affiliations

  • Completing daily assigned task with 100% accuracy. Ensuring to meet process SLA
  • Conducting Process Knowledge Test on weekly basis.
  • Supporting for completing Internal Queries and supporting new joiners
  • Doing multitasking - Production, Audit, SME work and back up lead

Languages

Tamil
First Language
English
Advanced (C1)
C1
Hindi
Beginner
A1

Accomplishments

  • Got R& R award more than 10 times in TCS
  • Got team player awards in Capgemini and Client appreciations too.

Timeline

Operations Specialist - BFSI - P&C insurance

TCS
07.2022 - Current

Operations Specialist - BFSI - Accounts Payable

Capgemini
07.2016 - 06.2022

Bachelor of Arts - Commerce, Accounts and Finance

Bharathidasan University

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Sivasankari Muthumanickam