Diya Dey Sarkar
Agartala
Summary
Hospitality Specialist with diverse experience in front desk operations, customer service, and event management. Delivered exceptional guest experiences through effective communication and problem-solving skills, resulting in increased guest satisfaction and repeat business. Committed to fostering welcoming environments that enhance guest appreciation.
Overview
3
3
Languages
1
1
year of professional experience
Work History
Hospitality Worker
The landmark tower
Kanpur
07.2025 - 10.2026
- Delivered exceptional customer service to enhance guest experiences and satisfaction.
- Provided customer service to ensure satisfaction throughout their dining experience.
- Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
- Handled guest inquiries and complaints with professionalism and efficiency.
- Welcomed customers to property and offered immediate assistance with needs.
- Provided timely service of food and drinks to enhance customer satisfaction. to customers in a timely manner.
- Prepared and served food and beverages according to safety standards.
- Assisted in maintaining cleanliness and organization of dining and common areas.
- Followed health and safety guidelines to maintain a safe working environment.
- Collaborated with team members to ensure smooth daily operations.
Hospitality Worker
The landmark tower
Kanpur
07.2025 - 10.2026
- Delivered exceptional customer service to enhance guest experiences and satisfaction.
- Prepared and served food and beverages according to safety standards.
- Assisted in maintaining cleanliness and organization of dining and common areas.
Education
Ranir Bazar Vidya Mandir H/S School
Agartala Skills
- Customer service
- Food safety compliance
- Event coordination
- Inventory management
Languages
English
Beginner (A1)
A1
Bengali
Beginner (A1)
A1
Hindi
Beginner (A1)
A1
Timeline
Hospitality Worker
The landmark tower
07.2025 - 10.2026
Hospitality Worker
The landmark tower
07.2025 - 10.2026
Ranir Bazar Vidya Mandir H/S School