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Associate Principal Engineer

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An accomplished digital professional with a track record exceeding 7+ years, showcasing expertise in successful client collaboration. Specializing in Account and Campaign Management, I possess a deep understanding of advanced Ad-tech solutions. Demonstrated proficiency in formulating effective strategies and consistently delivering outstanding results in the ever-evolving digital landscape. Highly skilled in Display, video, programmatic, and CTV advertising solutions.

Driven by a passion for innovation at Samsung Electronics, I spearheaded the projects related to the Wallet service standardization that were assigned to me and delivered great outcome. This resulted in high mark for the assessment at the end of my second year at Samsung, which was considered to be an exceptional since most of the employers receive high mark much later in their career. Also, during the internship program, I adjusted the value of UWB azimuth using machine learning algorithm and managed to write a paper about UWB as a service in a smartphone with the colleagues for IEEE GLOBECOM, showcasing my commitment to the work at graduate school.

Strategic Account Manager with 7+ years of experience at Samsung
Electronics, leading account-level engagements in highly complex and
demanding semiconductor business environments involving global
partners and customers.

Served as the primary escalation owner within Samsung, driving
governance-based decision making and cross-functional coordination
across engineering, operations, supply chain, and executive
stakeholders to protect business continuity and long-term partnership
stability.

Results-driven professional with extensive experience in customer service and inside sales within competitive wireless communication sectors. Achieved a 50% increase in sales for managed accounts while upholding high standards of quality control and safety. Proficient in management, clerical, secretarial, and accounting functions, effectively supporting organizational objectives. Licensed commercial driver knowledgeable in OSHA protocols, ensuring compliance and operational safety.

Strategic Key Account Lead with extensive experience in B2B telecom and NLD operations. Expertise in enterprise account management, commercial governance, billing accuracy, and cross-functional stakeholder coordination. Known for driving client satisfaction, revenue protection, and operational efficiency. IIM Calcutta alumnus.

Project management professional with over 6 years of experience and track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.

Accomplished leader with expertise in operations management and international expansion, having directed e-commerce strategies. Proven track record in business development and team collaboration, driving significant growth and enhancing profitability. Adept at mentoring and training, ensuring quality assurance and seamless global logistics. Successfully reduced costs by negotiating favorable supplier contracts.

I'm a result-oriented and seasoned HR professional with 28 years of comprehensive experience, including 18 years in the education sector and over a decade with the NatWest Group. I demonstrate a strong ability to adapt seamlessly across diverse HR functions, having successfully contributed to Learning & Development, HR Business Management, HR Policy & Advice, and Talent Attraction & Employer Branding. Possessing a broad and holistic HR skill set complemented by expertise in Learning & Development, I have a proven track record of designing and delivering impactful leadership programmes and fostering capability building at all organisational levels. I'm adept at collaborating with cross-functional teams to align talent development initiatives with business objectives and committed to driving a continuous learning culture that enhances employee performance and organisational growth. I'm also skilled at driving efficiencies, optimising workflows, and collaborating cross-functionally to align employer branding initiatives with organisational goals.

Fostered effective marketing communications to enhance brand visibility and audience engagement.
Engaged in business development initiatives to enhance organizational growth and market presence.
Led initiatives to improve customer service processes and sales strategies. Oversaw training programs for new staff to enhance service delivery. Cultivated partnerships with clients to drive repeat business and loyalty.
Developed and implemented business development strategies to drive growth and expand client base.
Fostered strong client relationships to enhance audience engagement and support business objectives.

Detail-oriented and relationship-driven professional with experience in customer service, administrative support, and business development. Skilled in scheduling, documentation, client communication, and supporting organizational workflows. Known for being dependable, structured, and quick to learn new systems. My background spans healthcare, marketing, administrative work, and sales, giving me a versatile understanding of client needs and internal operations.

Diya Shah

Overview

Work History

Assistant Manager, Sales & Marketing

Education

PGDM - Marketing & Finance

BE - Chemical Engineering

12th -

10th -

Skills

Certification

Internship

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EXTRACURRICULAR ACTIVITIES

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Assistant Manager, Sales & Marketing

PGDM - Marketing & Finance

BE - Chemical Engineering

12th -

10th -

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