Summary
Overview
Work History
Education
References
Timeline
Generic

Diya Hegde

Bangalore

Summary

As a passionate and dynamic Sales Manager, I thrive at the crossroads of strategy, innovation, and exceptional client service in the luxury hospitality world. With a proven ability to exceed ambitious targets across segments like IBT, Groups, Sports, and Events, I don’t just sell experiences—I craft memorable stories for my clients.

From curating bespoke client solutions to unlocking untapped market opportunities, I’m relentless in delivering excellence that sets my property apart.

High energy, creativity, and a meticulous eye for detail fuel my drive to push boundaries, elevate guest experience.

For me, every challenge is an opportunity to innovate, inspire, and leave a lasting impression.

Ready to take the luxury hospitality scene to greater heights, one extraordinary deal at a time.

Overview

3
3
years of professional experience

Work History

Sales Manager

Conrad, Hilton
Bangalore
04.2024 - Current
  • Elevated to the role of Sales Manager following a track record of exceeding targets and delivering consistent results.
  • Successfully managed a diverse client portfolio, building long-term relationships while securing high-value partnerships that align with the luxury ethos of the Conrad brand.
  • Championed innovative sales strategies, driving revenue growth, and maintaining the property’s competitive edge in the Bangalore market.
  • Provided leadership and mentorship to the sales team, fostering a collaborative and goal-oriented work culture that emphasizes excellence and accountability.
  • Played a pivotal role in achieving annual revenue milestones ahead of schedule, demonstrating exceptional foresight and strategic planning.
  • Recognized with a 20% salary increment in October 2024, a testament to my performance, dedication, and contribution to the hotel's success.
  • Continued to refine expertise in luxury hospitality sales, focusing on client engagement, market analysis, and operational efficiency, while preparing for higher leadership roles in the future.
  • Maintained a strong passion for the hospitality industry, combining high energy, meticulous attention to detail, and a relentless pursuit of excellence.

Assistant Sales Manager

Conrad, Hilton
Bangalore
02.2023 - 03.2024
  • Spearheaded sales efforts across multiple segments, including IBT, Groups, and sports, PSU, and PSB, consistently exceeding targets and contributing to the overall revenue goals of the hotel.
  • Demonstrated exceptional client relationship management, leveraging industry expertise to secure high-value contracts, and ensure client satisfaction.
  • Collaborated with cross-functional teams to develop and implement innovative sales strategies, resulting in a measurable increase in market share and brand visibility.
  • Actively identified and pursued new business opportunities, strengthening the pipeline, and achieving year-on-year growth in key accounts.
  • Maintained a proactive approach to problem-solving and team collaboration, providing seamless support to colleagues, and ensuring alignment with the luxury standards of the Conrad brand.
  • Gained recognition for being highly energetic, motivated, and focused on driving results in the luxury hospitality sector, further solidifying my reputation as a top performer.
  • Prepared for my next career step by continuously learning, adapting, and refining my skills to align with industry trends and leadership expectations.

Assistant Sales Manager

JW Marriott, UB City
Bangalore
08.2022 - 02.2023
  • My role in JW Mariott was as a Assistant Sales Manager - Reactive in managing conferences and events, ensuring flawless execution, and exceeding client expectations.
  • Converted enquiries into successful bookings, maintaining a strong focus on delivering exceptional guest experiences.
  • Collaborated closely with clients to understand their specific requirements, tailoring solutions to meet their needs, while adhering to the luxury standards of JW Marriott.
  • Coordinated with operational teams to ensure seamless execution of events, from small corporate meetings to large-scale conferences and social gatherings.
  • Contributed to the hotel’s reputation for excellence in the Bangalore market by consistently delivering high-quality service, and personalized attention to detail.
  • Strengthened relationships with repeat clients, leveraging their loyalty to drive incremental revenue and maintain market leadership.
  • Demonstrated adaptability and quick decision-making in a dynamic and high-pressure environment, effectively balancing multiple priorities to achieve business objectives.

Sales Executive

DoubleTree Suites by Hilton Hotel
Ba
08.2021 - 08.2022
  • Independently managed the Catering Sales segment, driving revenue through successful acquisition and retention of clients for corporate and social events.
  • Handled end-to-end sales processes, including prospecting, lead generation, negotiation, and contract finalization, ensuring client satisfaction at every stage.
  • Acted as the primary point of contact for clients, delivering personalized service to meet their catering and event requirements while upholding the brand’s standards.
  • Coordinated with internal teams such as operations, kitchen, and banquet staff to ensure seamless event execution and an exceptional guest experience.
  • Developed strong relationships with clients, resulting in repeat business and positive referrals that contributed to incremental revenue.
  • Demonstrated organizational and multitasking skills by handling multiple events simultaneously, maintaining high attention to detail and timely communication.
  • Consistently achieved and exceeded individual sales targets, establishing a reputation as a proactive and results-driven professional in the hospitality industry.

Education

BHM - Hotel Management

WGSHA, Manipal
Manipal
07-2021

Pre-University - PCMB

Manipal Pre-university
Manipal
06-2017

High School Diploma -

Little Rock Indian School
Manipal
06-2015

References

  • Rajan Malhotra - 9958879577, rajan.malhotra@fairmont.com
  • Akash Kalia - 9226081300, Akash.Kalia@Hilton.com
  • Abhishek Rao - 7760012728, abhishek.rao@ihg.com

Timeline

Sales Manager

Conrad, Hilton
04.2024 - Current

Assistant Sales Manager

Conrad, Hilton
02.2023 - 03.2024

Assistant Sales Manager

JW Marriott, UB City
08.2022 - 02.2023

Sales Executive

DoubleTree Suites by Hilton Hotel
08.2021 - 08.2022

BHM - Hotel Management

WGSHA, Manipal

Pre-University - PCMB

Manipal Pre-university

High School Diploma -

Little Rock Indian School

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