Senior Process Specialist - German
Cognizant Technology Solutions, CTS
11.2022 - Current
Hi, I’m
D Kalyan Babu
German Language Expert
Hyderabad,TG
Timeline
Sr. Representative (Advisor II - German)
Concentrix
08.2021 - 11.2022
Gates Institute of Technology
B. Tech - Mechanical Engineering from Science
06.2014 - 05.2018
Vignan Junior College
Intermediate - PCM from Science
06.2013 - 05.2014
A.P.S.W.R. School
SSC
06.2011 - 06.2012
Work History
Cognizant Technology Solutions, CTS
Senior Process Specialist - German
11.2022 - Current
Job overview
Translated and updated business details of German clients on the Maps server.
Edited the place-card information of German client as per their requirement and suggestions.
Concentrix
Sr. Representative (Advisor II - German)
08.2021 - 11.2022
Job overview
- Resolved issues through careful research and follow-up with customers.
- Provided support and resolutions to German client via call and Email.
Overview
4
years of professional experience
6
years of post-secondary education
Education
Gates Institute of TechnologyGooty, Anatapur
B. Tech - Mechanical Engineering from Science
06.2014 - 05.2018
Vignan Junior CollegeGooty, Anatapur
Intermediate - PCM from Science
06.2013 - 05.2014
A.P.S.W.R. SchoolGooty, Anatapur
SSC
06.2011 - 06.2012
Skills
German language translation
Goal oriented
Customer service
Teamwork and collaboration
Decision maker
Quick Learner
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceFlexible work hoursWork from home optionLanguages
German
Upper intermediate (B2)
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Marathi
Beginner (A1)
Certification
German B2.2
Interest
Playing Keyboard
Cooking
Listening Music
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