Dnyaneshwar Shinde
Pune
Summary
Attentive Assistant Regional Manager experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Regional Manager
Avinash Cargo Pvt. Ltd
Delhi NCR
12.2023 - Current
- Developed and implemented strategies to increase market share in the region.
- Identified new business opportunities through market research and industry trends.
- Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
- Trained staff on product knowledge, customer service techniques, sales strategies.
Assistant Regional Manager
Aviansh Cargo Pvt. Ltd
Vapi
04.2021 - 12.2023
- Designed sales and service strategies to improve revenue and retention.
- Facilitated weekly meetings with staff members to discuss progress on current initiatives.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Monitored financial performance of the branch on a monthly basis.
Area Manager
Avinash Cargo Pvt Ltd
Surat
01.2018 - 03.2021
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Established strong working relationships with external partners such as vendors and customer.
- Resolved escalated customer complaints in a timely manner.
Branch Manager
Avinash Cargo Pvt Ltd
Daman
04.2014 - 12.2017
- Organize and plan branch operations, including booking and delivering industrial products transportation and managing a team.
- Sales and business development
- addressing customer requirements and solving issues
- vendor management
Booking Assistant
Avinash Carrier Pvt Ltd
Vadodara
01.2013 - 03.2014
- Managing booking shipment
- customer follow-up to increase sales
- track booking record
Education
MBA - Marketing
KBPIMSR
SATARA01-2012
Bachelor of Computer Applications -
Bill Gates College of Computer Science &Management
Osmanabad01-2010
Skills
- Budget Administration
- Sales management
- Customer Relations
- Staff Development
- Operational management
- Sales and marketing strategies
Certification
- Logistic & supply chain Management , Symbiosis Institute of Business Management Pune
Accomplishments
- Best Employee of the year 2023
Timeline
Regional Manager
Avinash Cargo Pvt. Ltd
12.2023 - Current
Assistant Regional Manager
Aviansh Cargo Pvt. Ltd
04.2021 - 12.2023
Area Manager
Avinash Cargo Pvt Ltd
01.2018 - 03.2021
Branch Manager
Avinash Cargo Pvt Ltd
04.2014 - 12.2017
Booking Assistant
Avinash Carrier Pvt Ltd
01.2013 - 03.2014
MBA - Marketing
KBPIMSR
Bachelor of Computer Applications -
Bill Gates College of Computer Science &Management
- Logistic & supply chain Management , Symbiosis Institute of Business Management Pune
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