Doburaj M

Airport Authority of India, Southern Region, Chennai

Sep 2023 – Present

• Administer and maintain critical IT infrastructure, supporting air traffic

control operations, and regional communication systems.

•Manage user accounts, access rights, system backups, and server health

to ensure continuous system availability.

•Handle routine and emergency troubleshooting in rotational shifts to

ensure 24/7 uptime and operational integrity.

•Perform system upgrades, patch deployments, and preventive

maintenance on core systems and ATC support servers.

•Monitor data flow, resolve connectivity issues, and ensure system

compliance with aviation cybersecurity standards.

•Maintain documentation for all IT processes, incident resolutions, and

asset inventory at the regional level.

•Monitor and manage network devices, including routers, switches, and

firewalls, to support seamless connectivity across airport zones.

•Perform user management tasks such as password resets, permission

assignments, and email configurations under domain-controlled

environments.

•Configure and maintain surveillance systems (CCTV/NVR), and video wall

displays used for operational monitoring.

•Log and resolve technical incidents using ticketing systems, and escalate

unresolved issues to higher-level support when needed

•Keep detailed documentation of network diagrams, asset registers, service

records, and standard operating procedures.

•Assist in the maintenance and troubleshooting of the biometric attendance

system across different airport terminals and offices

IP Configuring and maintaining in all department systems., Configure network hardware such as servers, routers, and switches., Upgrade, repair, and maintain computer networks., Troubleshoot various network issues., Assist network architects with the design of network models whenever needed., Manage servers and operating systems., Implement security measures., UTP cable crimping., Maintaining systems and recorded taken as a document., Verifying new system when it arrives and cross verify the configuration of that system., Replacing the old mouse and keyboards when its get problem., Mapping the systems serial numbers and submitting to store., Replacing UTP cables when it get problems., Maintaining conference hall and setting up for Video Conference Meetings., Shifting Systems., Handle technical support issues for users as they arise., Install, configure, upgrade, maintain and support desktop systems based on In-Charge requests., Develop preventive maintenance procedures to avoid system failures., Maintain servers, computers printers, and other software and hardware peripherals., Troubleshoot technical issues and escalate complex problems to appropriate support teams for resolutions., Perform repairs and replacements of software and hardware peripherals., Oversee inventory management of software and hardware components., Maintain accurate documentations for system installations, configurations, upgrades and disaster recovery activities., Install antivirus software and oversee software license renewals., UPS Monitoring and maintaining., Photo Copy Machine Monitoring and maintaining., Question bank e-book Pdf Uploading in nimilearningonline portal., Question bank Questions and answer pdf uploading in nimilearningonline portal., Diploma course created in Moodle platform., Interactive Flip PDF creating and Uploading., Accounts Pay-out Uploading., Moodle- Question Bank Uploading throw FileZilla., 33 column uploading question bank file uploading in nimionlinetesting portal.

• Telugu
• Tamil
• English

• Father's Name: Mohan .N.S
• Date of Birth: May 04, 1998
• Gender: Male
• Marital Status: Single