Dolly Pande
Vadodara
Summary
Results-driven Assistant Manager with expertise in project management, client relationship management, and data analysis. Proven ability to enhance team performance and deliver actionable insights that drive revenue growth and operational excellence.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Quality Manager
TATA CONSULTANCY SERVICES LTD.
2025 - Current
- Project : Google LLC
- Analyze the performance of current service delivery models using quantitative and qualitative data to identify key opportunities for improvement and innovation.
- Build compelling, data-driven business cases that articulate problem statements, proposed solutions.
- Influence and partner with stakeholders across the organization to drive alignment and successfully implement process changes.
Delivery Manager
TATA CONSULTANCY SERVICES LTD.
2014 - Current
- Project : Nielsen Data Processing (2014-2025)
- Led team of 50 associates in managing end-to-end project operations for key clients.
- Translated client needs into actionable insights, delivering multi-year performance reports.
- Ensured service delivery quality by adhering to SLAs and resolving escalations.
- Mentored teams, providing coaching to enhance capability and performance.
- Collaborated with cross-functional teams to refine reporting and data solutions.
- Contributed to revenue growth and client acquisition through effective project execution.
- Utilized MS Office, Basic SQL, and dashboard reporting in client interactions.
Marketing Coordinator
Neptune Realty Pvt Ltd.
07.2013 - 04.2014
- Lead Generation
- Contract Legal Document preparation & Handling
- Client interaction
- KYC and document processing
- Skills Used: MS Office, Communication skills, Presentation Skills, Reporting Skills.
Education
PGDM - Infrastructure & Project Management
Charusat University
01.2013
B.Com - Advanced Accounting
M.S. Uni.
01.2010
Skills
- MS office
- Project management
- Data analysis
- Client relationship management
- Team building
- Revenue growth
- Performance reporting
- Handling Team
- WebHosting Support
- Image Data Processing
- Basic SQL
- Contract handling
- Employee performance evaluation
- Retail operations
- Process improvement strategies
Certification
• PMI-Agile Certified Practitioner
• Lean Six Sigma
• Google certified Cloud Digital Leader
• Google certified Associate Cloud Engineer
• Storytelling: Foundation
• Sales: Foundation
• Cloud Computing
• Lean Six Sigma
• Google certified Cloud Digital Leader
• Google certified Associate Cloud Engineer
• Storytelling: Foundation
• Sales: Foundation
• Cloud Computing
Awards
- Star Performer
- Contextual Master
- Champions League Team Award
- Service & Commitment Award
- Special Initiative Award
- On the Spot Award
Languages
- English
- Hindi
- Gujrati
Personal Information
- Father's Name: Swaminath Shukla
- Husband's Name: Jaimin Pande
- Date of Birth: 10/29/89
- Marital Status: Married
Timeline
Marketing Coordinator
Neptune Realty Pvt Ltd.
07.2013 - 04.2014
Quality Manager
TATA CONSULTANCY SERVICES LTD.
2025 - Current
Delivery Manager
TATA CONSULTANCY SERVICES LTD.
2014 - Current
PGDM - Infrastructure & Project Management
Charusat University
B.Com - Advanced Accounting
M.S. Uni.